South East Water

South East Water supplies water services to parts of Kent, Hampshire, Berkshire, Sussex and Surrey, an area of 3,607 square kilometres.

South East Water is part of the Macquarie Group, an international provider of investment banking and financial services.

South East Water derives 72% of its water supply from boreholes and aquifers and the other 28% from rivers and reservoirs. South East Water then delivers its water supply via 61 water treatment works, 172 service reservoirs and 9,665km water mains (source: Drinking Water Inspectorate).

South East Water is a water only supplier, so South East Water customers will have their sewerage services supplied by Southern Water or Thames Water, depending on where they live in the water supply region.

As two separate companies provide water and sewerage services, South East Water customers may receive separate bills for each service or South East Water may bill them for both services and collect the money on behalf of the sewerage company.

To be classed as wholesome, water must comply with the water quality standards set out in the Water Supply (Water Quality) Regulations 1989.

In 2003, 64,903 tests were carried out on samples taken by South East Water. 99.81% of these tests complied with the Regulations (source: http://www.dwi.gov.uk).

South East Water is generally a hard water area. However, water hardness levels can vary within each area. South East Water can provide you with further information about water hardness in your particular area.

South East Water offers a club for its customers - "Source" - which provides specially selected products and services for the home and garden, such as gardening equipment, household electrical equipment and insurance.