uSwitch customer services and website assistance
If you're having problems switching online, have an enquiry or want to give us feedback, you can get in touch with our customer services team who will be happy to help.
Telephone
0800 051 5493 (freephone)
- Monday to Thursday 8am - 9pm
- Friday 8am - 6pm
- Saturday 9am - 5pm
General enquiries: customerservices@uswitch.com
Fax
020 3214 8417
Post
- uSwitch
- Floor 2, Centro 3
- 19 Mandela Street
- London
- NW1 0DU
Send us your bill
We'll make switching your gas and electricity even simpler. Just send us a copy of your bill, and we'll work out which is the cheapest deal for you. Send us your bill
Complaints
Providing a high level of service is important to us, and you can find out more about how to make a complaint on our complaints page.
Business enquiries
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Find out more about becoming an affiliate
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uSwitch Community Events
Do you run a local association, charity or other voluntary group?
We can come to you and help your members to reduce their energy bills. Find out about uSwitch Community Events here or email us on communityevents@uswitch.com to arrange a visit.
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Managing Director
Steve Weller: steveweller@uswitch.com
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Marketing team
Simon Hills: simonhills@uswitch.com
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PR team
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Online marketing team
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Content & editorial team
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Careers at uSwitch