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Customer uses promoted tweet to complain about BA

Sign of things to come? Social media helps to empower disgruntled consumer amid lost luggage row

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Banking 2 years ago

Cost of holiday luggage at all-time high

Contents of suitcases now worth more than the holiday itself

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Insurance 6 years ago

British Airways strike: what can you do?

How you could be eligible for compensation from all the disruption.

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