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Skype stays king as consumers avoid paying for VoIP

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Posted at 5:02pm by

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The appeal of free phone calls massively overshadows the usage of paid for VoIP, according to a new survey by Point Topic.

Of the results taken from the BBUS (Broadband User Service) Consumer Survey 3, only 13.8% of internet users make IP calls, of which the most popular format was Skype with just over a third of users. In comparison Vonage subscribers make up only 0.4% of that total, meaning that they only have around 5,000 UK subscribers overall.

Unsurprisingly only 1% use the voice call on their games console, and 22% use a webcam and software on their PC.

Of those making IP calls, only 22% actually use services that involve some sort of payment. 10% of these use ISP provided VoIP and another 12% use PC based services, allowing them to call to non-internet users for a fee.

With the popularity of VoIP increasing, the number of options available to consumers is expanding, but Skype still seems the most popular choice.

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