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Be Broadband fares well in Which? survey

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Posted 6th November 2008 at 10:00am by Alex Buttle

Customer service and Satisfaction

Be Broadband is celebrating after scoring impressively in a recently-published survey for Which?, the consumer watchdog magazine.

The provider registered an impressive mark of 85 per cent in the customer satisfaction category, compared to the average score of just 49 per cent.

Be Broadband's managing director Felix Geyr said that the result was demonstrative of the attention the provider devotes to serving its customers.

He commented: "Gaining such a high percentage in this independent survey shows the benefits of being a Be member.

"Along with a range of initiatives, such as Be Gamer, that bring added value to our members, Be will continue to offer a quality broadband service to all of our members."

The customer satisfaction rating is based on a combination of overall satisfaction, customer service, ease of setup, connection speed, reliability and technical support.

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