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Users clueless on broadband speeds

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Posted at 8:57am by

Broadband Speeds

Over half of broadband users are unaware of their connection speeds, a new report has revealed.

A study by communications watchdog Ofcom has found that the majority of respondents to a survey said that they were not familiar with their actual connection speed, rather than the 'up to' figure often advertised by providers.

It was found that despite this statistic, some 20 per cent professed to be unhappy with the connection speed they are receiving.

According to Ofcom: "The proportion of broadband customers unaware of their connection speeds has continued to grow - 55 per cent were unaware of their connection speed (actual speed).

"Press coverage about advertised maximum or headline speeds differing from actual speeds may have increased the confusion."

The news follows the release of Office of National Statistics (ONS) figures which show that 42.3 per cent of broadband connections are still slower than 2Mb.

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