O2 denies bandwidth throttling
Posted 28th January 2009 at 10:00am by Alex Buttle
O2 has responded to claims that it is throttling customers' speeds during peak usage times.
A recent article in the Register suggested that the frustrating internet experiences suffered by customers of both O2 and Be Broadband could be linked to the use of bandwidth throttling-related equipment.
While admitting that slow speeds had been experienced, an O2 spokeswoman said that the problem was a result of network congestion.
"We do not throttle speeds on our network," she told the technology news provider.
Continuing: "We are aware that some parts of our network are experiencing congestion at peak times. We are monitoring this closely and are investing heavily to increase the capacity in these areas."
A poll on an O2 users' forum found that 88 per cent of subscribers saw a "dramatic" speed decrease during evening hours.
3 comments
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John Doidge, 1st February 2009.
I have purchased an "02 Home Broadband Takeaway" Package. Having approached BT my present provider of Broadband & obtained a Mac code, for the transfer, I now find from that 02 do not have any available "Ports", whatever they are?, to enable me, in The Lichfield Staffs. area, to Connect to 02 Broadband. Where do I go from here? My contract with BT expires on 8th February 2009!
Reply -
Alex, 21st January 2010.
The connection gets really slow in the evenings.... I sometimes get 10-20% packet loss which makes the connection almost unusable :(
Reply -
Dick, 13th April 2010.
Of course they are capping the speeds.
Reply
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