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North-east businesses invited to make BT broadband plea

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Posted at 10:00am by

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BT has called upon businesses in the north-east to sound out their desire for next-generation broadband services in the country.

A spokesman talking to the Journal newspaper on behalf of the telecoms giant has urged firms who would feel the benefit of fibre-optic cable broadband services to speak up.

According to the representative, the more demand BT's Openreach department gauges for high-speed services in the region, the more chance there is of a next-gen network finding its way to the north-east before other areas of the country.

He said: "In the north-east, if there was strong lobbying and a push that said the dynamics of the way small businesses work [means] there will be a demand for these services, then that will be listened to.

"A positive campaign to get people aware of this in the north-east by actively saying to Openreach that we want this, could well have a material difference in terms of prioritising the investment into the north-east. I would add my voice to that."

Meanwhile, state-owned Indian broadband provider BSNL is reported by the Economic Times to have considered adopting an Openreach style model for rolling out its services.

More news on: BT, Broadband coverage, Cable broadband, Business broadband, Future developments

1 comment

  • Marey Veronica Moulton, 8th October 2009.

    Today, I waited for an engineer to install my required points and start my new approach to BT. I gave up my time to be here at home for the engineer to come and do the work.I have plenty of work to do for my self and cancelled all of these works to make room for the BT engineer. Having waited for 3 hours I phoned the firm to be bitterly let-down by an assistant teling me that the paper work was not in order,to have the job done.

    I was also left with a phone in my hand for the next hour or two. I then rephoned the firm and was left again with the phone in my hand .and receiving an answer to tell me that a new order was to be made,for the sum of £122 but at least the young man was helpful and made a new date for me.the new order is now for the 15/10/09. Hopefully it will be done as I made an earlier appointment.

    The saving of the day would have been better for me as a new customer to let me know by phone that there was some paper work not correct in its information.therfore I gave only 3
    out of 10 for customer help but 10 out of ten for your last assistant for his very patient and most helpful advice for that I thank you , the rest is history.

    I do hope BT rely on country folk like myself to spread the good news to other customers, how can I when such mundane procedures happen so frequently to ordinary people,so the message does not get home, we dispair at the casual behaviour dished out to unsuspecting people, yours marey veronica moulton.

    Reply

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