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Broadband providers could adopt new business models

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Posted 29th June 2009 at 3:12pm by Ewan Taylor-Gibson

Customer service and Satisfaction

If broadband is to be considered as an essential utility, then content providers may be required to contribute to infrastructure costs.

Earlier this month, prime minister Gordon Brown suggested that broadband access is now as vital as electricity or water supply.

However, Telestra's Justin Milne wrote on ZDNet that thinking of broadband services in this way could encourage ISPs to adopt new business models.

"As consumers, we pay according to our use of the resource. That's why we have gas, water and electricity meters. The more water or electricity we use, the more we expect to pay," he said.

"We accept this approach because we understand there is a cost to utility suppliers who invest in networks that supply the service to our homes."

BT recently hinted at the possibility of charging online publishers such as Google and BBC for access to their video services.

Despite pleas of net neutrality from media content providers, IT law specialist Pinsent Masons warned last week that there are no regulations preventing ISPs from blocking access to content at their own discretion.

More news on: Customer service and satisfaction, Future developments

1 comment

  • Spud, 29th June 2009.

    Anyine would think we were in a school with all these new proposals. This is the information age and people have jumped on the bandwagon - but ISPs and all the others didn't make plans for the extra workload till it was becoming a major problem.

    Common sense and foresight would have been better than the small, ignorant measures as we have seen thus far.

    Reply

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