Vodafone compounds mobile broadband internet error
Posted 26th June 2009 at 4:02pm by Ewan Taylor-Gibson
Vodafone has issued an apology after exposing the private email addresses of hundreds of its mobile broadband customers.
The telecoms company was prompted to get in touch with 416 of its customers as it moved to correct a recent billing error which saw them charged £5 for signing up to its 'free' Mobile Internet Access promotion.
However, rather than sending out blind carbon copies (BCC) of its explanation to a mailing list of affected customers, Vodafone inadvertently sent out the communication through the CC method, thereby exposing all of the private email addresses in the list.
Contacting website The Register to explain the malfunction, Vodafone insisted that this was the first time it has mistakenly made its customers' information available, with "human error" blamed for the episode.
This embarrassing development comes just days after Vodafone announced the upcoming launch of its Access Gateway signal-boosting technology, designed to increase the strength of mobile phone signals by routing calls through a home broadband internet connection.
Add your comment
-
Industry news
-
Options
-
Providers
- AOL34 Articles
- Be147 Articles
- BT668 Articles
- Demon9 Articles
- Easynet1 Article
- Eclipse55 Articles
- Madasafish7 Articles
- Namesco4 Articles
- Now1 Article
- O2170 Articles
- Orange179 Articles
- Pipex25 Articles
- Plusnet136 Articles
- Post Office6 Articles
- Primus9 Articles
- Sky261 Articles
- T-Mobile90 Articles
- TalkTalk308 Articles
- Tesco6 Articles
- The Cloud6 Articles
- Three159 Articles
- Tiscali84 Articles
- Toucan2 Articles
- UK Online8 Articles
- Virgin Media429 Articles
- Vodafone90 Articles
-
Reviews
-
Technology
-
Usage and statistics
-
uSwitch.com news


Comments