Broadband customers urged to check their speeds online
Posted 31st July 2009 at 3:53pm by Ewan Taylor-Gibson
Broadband customers have been issued new advice to get the most out of their connections.
With the Ofcom speed test highlighting the chasm between advertised and actual broadband speeds, lovemoney.com claims that there is still plenty people can do to improve their service.
The website suggested that people look into the possibility of subscribing to a cable broadband service, something that around half of the UK currently has access to.
Before switching broadband supplier, customers were urged to first test the speed of their connection using an online checker then call their internet service provider if unhappy with the result.
People using wireless broadband around their homes could benefit immensely from repositioning their routers away from obstacles that can diminish the signals.
Disabling peer-to-peer software such as BBC's iPlayer or 4OnDemand when those programs are not in use can ensure they do not take up any extra bandwidth, while surfing outside of peak times (20.00 to 22.00) can also boost speeds.
Earlier this month, the UK's new Digital Inclusion Champion Martha Lane-Fox vowed to call in some favours in her attempts to extend broadband to Britain's poorest.
2 comments
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Ron Hamilton, 2nd August 2009.
I saw on the news the download speeds that broadband users in various other countries were getting and it really makes UK ISPs speeds a bit of a joke. Given the amount of money involved and the huge profits that ISPs are getting, I think it's time legislation was put in place to order them to put their hands in their pockets and instal the available technology to vastly upgrade the service.
Reply -
David Clarke, 3rd August 2009.
Using a reliable broadband checker I find that my speed test rarely drops below 5 Mps and is most of the time between 6 and 6.9. This is with BT. I live around half a mile from the exchange in SEAFORD E-Sussex. BT say I should expect around 6 Mps for my location and they are correct. Speeds that are very low are due to external traffic congestion.
Reply
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