uSwitch.com Broadband News

Fire causes BT broadband outage

News

Posted at 2:56pm by

bt logo large

Broadband provider BT has revealed that some of its services have been disrupted by flooding at telephone exchange.

According to reports, the flood at a site in Paddington, London was caused by an electrical fault which also led to a fire.

Such problems have had an impact on not just BT customers, but subscribers to other service providers that make use of the company's network infrastructure.

BT has since revealed that it has managed to get the service back up and running at the exchange.

A spokesperson said: "We are now beginning to restore communications services to customers and this work will continue throughout the day."

Details of the outage have come after Virgin Media customers in the LS11 area of Leeds recently suffered problems after local vandals stole fibre-optic cables that provide broadband services.

It is believed they mistook the technology for wires made from copper, which are highly valuable.

More news on: BT

3 comments

  • Molly James, 1st April 2010.

    My connection is still down. Anyone else in the same boat?

    Reply
  • Will, 1st April 2010.

    No problem here. I'm in North Yorkshire.

    Reply
  • Clare, 6th April 2010.

    My Orange broadband has been soooo slooooow over Easter it has been virtually unusable. Seems a bit better this morning (Tuesday). Anyone else had the same problem? I'm near Wigan, Lancashire

    Reply

Add your comment