Under-fire internet service provider (ISP) Aspire has been forced to apologise again for the continued internet downtime being experienced by some subscribers.
Last Monday, it was announced that the firm had become embroiled in a supplier dispute when migrating to a new upstream provider, and problems have continued into this week.
Tim Longton, Managing Director of Aspire Internet, told ISPreview.co.uk that the ISP has been working "around the clock" to restore its consumers' broadband connections and is continuing to do so.
"Aspire have tried to keep as many users informed as it can as to what is happening, however due to the sheer volume of calls we have struggled to respond as quickly as we would have liked," he stated.
"Ofcom involvement - or rather the lack of it - has highlighted serious flaws in the regulations."
Mr Longton claimed the situation would have been resolved within 24 hours if there was increased regulation with regards to realm migration.
Founded in September 2004, Aspire Internet provides up to 24Mb broadband services to homes and businesses in the UK.