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Ofcom will turn its attention to broadband providers operating on non-Openreach networks, as it presses ahead with switching reforms.

At present, the majority of the switching systems and processes put in place by the communications regulator apply to firms using BT's network infrastructure.

This means that providers running their own networks - such as Virgin Media and KC - are not covered by the regulations.

But this could change, as part of a wider review of broadband switching, which has been ongoing for some years.

In a bid to improve the customer experience and simplify the switching process, Ofcom has developed a gaining-provider-led solution.

This means the broadband provider acquiring the new customer will oversee the switch, rather than the operator they have chosen to leave.

The new regime is expected to be in place by next year, allowing the regulator to press on with its wider industry reforms.

As part of its future plans, Ofcom intends to look at broadband and voice services switched over the KCOM copper network in East Yorkshire.

"We think that the consumer harm we identified for similar switching processes used on the Openreach network may also apply here," the regulator stated.

It noted that the KCOM and Openreach networks and services have certain similarities, and as such, similar reforms may be needed.

Ofcom said potential customer "harms" include the drawbacks of the leaving-provider-led Migration Authorisation Codes process, and the existence of multiple switching systems.

In addition, the regulator is also to look at bundles of fixed voice, broadband and pay-TV services switched between providers using the Openreach, Virgin cable and Sky satellite networks.

This means the revised switching regime could also apply to Virgin Media in future when consumers sign up for its broadband deals.

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