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uSwitch Broadband News: Customer service and satisfaction

Increased visibility over customer service and satisfaction levels among consumers has been behind the mass broadband migration over the last couple of years. This section looks at studies into the best and worst ISPs for customer service and satisfaction as well as regulations intended to improve standards.

Customer service and satisfaction

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Latest Comments

  • Gosia 2 days ago TalkTalk broadband deal offers... That's ridiculous - it was 18 months free, then TalkTalk said it was 12, and after I paid for the whole...
  • Jonathan Leggett 1 week ago BT Infinity fibre broadband... Hi Hacked Off, Definitely not been scammed. Not sure what's happened, though. Do you want to drop me a...
  • Hacked Off 1 week ago BT Infinity fibre broadband... I think I have been scammed.... no one answering the broadband switch telephone.... no link to claiming...

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