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uSwitch Broadband News: Customer service and satisfaction

Increased visibility over customer service and satisfaction levels among consumers has been behind the mass broadband migration over the last couple of years. This section looks at studies into the best and worst ISPs for customer service and satisfaction as well as regulations intended to improve standards.

Customer service and satisfaction

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Latest Comments

  • Tavistock Superfast Broadband 23 hours ago UK broadband speeds hit 17.8Mb;... The UK average must come from some very high speeds and helped by Virgin Media coverage (where available)....
  • Jamie 2 days ago BT Vision customers to receive... Hi Hoo Ha Doh Dah, The closure only affects customers with the oldest silver legacy box so you don't have...
  • Jerome Stephen Crispin Glasier 3 days ago BT Vision customers to receive... This sounds very generous from BT until you discover a compulsory minimum monthly payment of £5. So my...

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