Switching broadband
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NEWSConsumers switch broadband to improve customer service
The most commonly cited reason for switching broadband provider is to improve...
Oliver Folkard - 12th April 2012
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NEWSOfcom aims to make switching broadband easier
Media regulator Ofcom has proposed a new set of guidelines to ensure consumers are...
Oliver Folkard - 10th February 2012. 1 comment
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NEWSRollover broadband contracts 'now illegal'
Rollover broadband contracts have now become illegal, meaning consumers and...
Ewan Taylor-Gibson - 4th January 2012
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NEWSA third of consumers 'set to switch broadband provider'
Almost three-quarters of UK broadband subscribers could switch service provider...
Ewan Taylor-Gibson - 3rd January 2012
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NEWSFluidata network 'to offer wider broadband provider choice'
The launch of Fluidata's aggregated wholesale network will give consumers and...
Oliver Folkard - 17th October 2011
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NEWSSwitching broadband is easy, says TalkTalk
TalkTalk's Director of Product Management Alex Hollingdale says switching broadband...
Oliver Folkard - 11th August 2011. 1 comment
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NEWSNew regulations 'to make switching broadband easier'
Ofcom has changed its broadband regulations, meaning ISPs will no longer be able to...
Oliver Folkard - 26th May 2011
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NEWSInternet downtime fears 'prevent broadband switching'
Fears over web downtime appear to be dissuading some broadband customers from...
Oliver Folkard - 10th May 2011
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NEWSSwitching broadband: Ofcom presses on with migration review
Communications regulator Ofcom is set to launch a second consultation as it bids to...
Oliver Folkard - 3rd May 2011
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NEWSOfcom considers banning rolling broadband deals
Telecoms regulator Ofcom has proposed a ban on rolling broadband deals and home...
Ewan Taylor-Gibson - 4th March 2011
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NEWSTwo-thirds of consumers 'could switch broadband this year'
As many as two-thirds of consumers could switch broadband provider over the coming...
Oliver Folkard - 10th January 2011
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NEWSBe Broadband explains switching process to consumers
Switching broadband provider is a relatively straightforward process, according to...
Ewan Taylor-Gibson - 30th December 2010
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NEWSSwitching broadband provider 'easier than in 2008'
Consumers believe it is now easier to switch broadband providers than two years ago,...
Oliver Folkard - 8th December 2010
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NEWSTalkTalk broadband: Top 10 reasons to switch
Special report: We list the Top 10 reasons you should consider switching to TalkTalk...
Jonathan Leggett - 10th August 2009. 1 comment
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NEWSCheap satellite broadband deal from Avonline
Satellite broadband provider Avonline has reduced the price of hardware installation...
Oliver Folkard - 1st September 2009
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NEWSSpecial report: TalkTalk slams BT over broadband rolling contracts
BT is facing strong criticism from TalkTalk over its use of “unfair” rolling...
Jonathan Leggett - 4th March 2009. 1 comment
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NEWSAquiss broadband free for two months
The broadband provider is offering two months of free connection to new customers.
Oliver Folkard - 28th August 2009
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NEWSUK broadband subscriptions exceed 18 million
Customers continue to sign up to broadband deals in the UK, new government...
Oliver Folkard - 31st August 2009
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NEWSProviders willing to haggle
Broadband companies are among the utility providers increasingly willing to haggle...
Alex Buttle - 15th September 2008
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NEWSOfcom launches broadband advice
The regulator has provided hints and tips for broadband users who want to get the...
Oliver Folkard - 20th August 2009
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NEWSPipex receives MAC code warning
Ofcom has issued Pipex with a warning after it was found that the provider had...
Alex Buttle - 17th December 2008
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NEWSOfcom must take a harder line on MAC codes
ISPs are still failing to comply with MAC codes rules. A strict approach to...
Jonathan Leggett - 26th March 2009. 1 comment
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NEWSBig guns being outdrawn
According to data taken from almost 5,000 people, the smaller ISPs are performing...
Alex Buttle - 13th March 2007
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NEWSO2 reduces cost of pre-pay mobile broadband dongle
O2 has halved the price of its Pay & Go mobile broadband dongle until August...
Oliver Folkard - 29th July 2009
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NEWSInternet downtime fears 'prevent broadband switching'
Fears over web downtime appear to be dissuading some broadband customers from...
Oliver Folkard - 10th May 2011
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NEWSTwo months free on O2 home broadband deals ending tomorrow
Broadband customers have until tomorrow to take advantage of O2's special offer of...
Oliver Folkard - 30th July 2009
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NEWSTalkTalk urging Tiscali customers to upgrade rental services
New Tiscali owner TalkTalk is to introduce an extra charge for broadband subscribers...
Ewan Taylor-Gibson - 24th December 2009. 9 comments
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NEWSZetnet leaves its broadband customers without email
Customers with the UK broadband supplier have complained that they are not able to...
Oliver Folkard - 16th July 2009. 6 comments
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NEWSOfcom instructed to enable easier broadband switching
Ofcom must make improvements to the broadband switching process, further empowering...
Oliver Folkard - 10th November 2010. 4 comments
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NEWSBroadband customers urged to check their speeds online
There are steps that consumers can take to ensure they are getting the highest...
Ewan Taylor-Gibson - 31st July 2009. 2 comments
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NEWSSky offers £50 carrot to Tiscali broadband customers
It was just days ago that news arrived that Carphone Warehouse/TalkTalk’s bid for...
Jonathan Leggett - 15th May 2009. 2 comments
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NEWSHull broadband customer first not to rely on Kcom
A broadband customer in Hull is the first in the city to use a new high-speed...
Oliver Folkard - 21st August 2009. 2 comments
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NEWSISP Karoo cuts off broadband customers illegally downloading
Karoo has begun cutting off broadband customers it suspects of illegally downloading...
Oliver Folkard - 28th July 2009. 2 comments
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NEWSRolling contracts 'may catch broadband users out'
Internet service providers may be using rolling contracts to keep users on their...
Oliver Folkard - 11th November 2009. 2 comments
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NEWSA third of Brits 'take advice when switching broadband deals'
One in three people listen to personal recommendations from friends and family when...
Oliver Folkard - 21st January 2010. 1 comment
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NEWSTalkTalk broadband: Top 10 reasons to switch
Special report: We list the Top 10 reasons you should consider switching to TalkTalk...
Jonathan Leggett - 10th August 2009. 1 comment
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NEWSSpecial report: Concerned broadband customers ‘likely to opt for larger...
BT’s status as a trusted brand means it is well placed to win new customers in the...
Jonathan Leggett - 18th March 2009. 1 comment
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NEWSSpecial report: TalkTalk slams BT over broadband rolling contracts
BT is facing strong criticism from TalkTalk over its use of “unfair” rolling...
Jonathan Leggett - 4th March 2009. 1 comment
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NEWSSwitching broadband is easy, says TalkTalk
TalkTalk's Director of Product Management Alex Hollingdale says switching broadband...
Oliver Folkard - 11th August 2011. 1 comment
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