Services

• Fair usage policy
• Support
• Email
• Home phone / calls
• Security package
• Webspace
• Trial period
• Mac compatible
• Free connection
• Static IP address
• Free wireless router
• Business broadband
• ADSL broadband
• Price excludes VAT

Company history

BT Business broadband is the enterprise focussed wing of the UK’s largest telecommunications company and most popular broadband provider by customer numbers.

Formed over 160 years ago, BT has been offering broadband services since the early 1990s and has consistently innovated in the sector. The company’s business broadband packages are apt for both small businesses and larger commercial entities and are well regarded throughout the industry.

BT business broadband deals offer super fast broadband offering download speeds of up to 20Mb and upload speeds of up to 1Mb. BT’s services are renowned for their reliability, with customers offered excellent technical support. All BT business broadband products are equipped to cope with peak internet usage, so that subscribers can expect a fast connection even at times of heavy web traffic.

Customer service

BT business broadband customer support is one of the most comprehensive enterprise focussed services around.

24/7 freephone lines are on offer with selected packages, while an office-hours service is available with other product options.

Equipment

The BT Business Hub is equal parts broadband modem, router, hub and wireless access point. This award-winning device provides the freedom to share your Internet connection around your office, with flexible support for wireless, Ethernet, and USB.

Businesses can also opt to use the Hub as an Openzone wireless hotspot. This enables customers to get online within the premises of their business and is ideal for cafes and other public-facing enterprises.

All subscribers to BT Business broadband get free vouchers to use at BT WiFi hotspots, so they can get online while out and about. Minutes provided depend on the product option.

BT’s hotspot network encompasses 190,000 locations across the UK and Ireland including Starbucks, Hilton Hotels, and all major UK rail stations airports.

Software features

A modern business needs a modern security solution. To this end, BT Business employs four types of anti-virus engines to safeguard incoming and outgoing emails.

Also on offer with BT, in conjunction with online security specialists, is an additional service to keep users safe online. This offers a firewall, anti-virus, Site Advisor and protection from spam, phishing and ID theft.

Email features

BT Business broadband customers get ten free email addresses(@btconnect.com) with spam protection with Outlook Web Access.