Latest DST deals

New DST deals from uSwitch.com

  • DST broadband & calls from £1.95
  • New phone lines & cheap call offers
  • 14Mb broadband & FREE calls
  • FREE router (worth £35)
Call 0800 027 3933 or Order DST online

Order online or call 0800 027 3933

Most popular

13Mb Broadband & Calls

  • FREE weekend calls
  • FREE set-up
  • £11.95 per month
Buy now

New DST packages - order online!

DST packages

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1
o2 wireless box 2

DST Broadband with free calls

Free evening & weekend calls and free router

FREE router (worth £35)

More info

up to* 14Mb
unlimited 24 months £1.95 price details Buy now 0800 027 3933
2
o2 wireless box 2

DST Broadband + Weekend Calls

Free weekend calls and free set-up.

Now with FREE SET UP, free weekend calls & FREE router (worth £35)

More info

up to* 14Mb
20GB 1 month £11.95 price details Buy now 0800 027 3933
3
o2 wireless box 2

DST Unlimited Broadband + Weekend Calls

Free weekend calls and free router

New: FREE SET UP, unlimited downloads & weekend calls + FREE router (worth £35)

More info

up to* 14Mb
unlimited 1 month £16.95 price details Buy now 0800 027 3933
4
o2 wireless box 2

DST Broadband + Evening & Weekend Calls

Free evening & weekend calls plus free set-up.

Now with FREE SET UP, unlimited evening & weekend calls + FREE router (worth £35)

More info

up to* 14Mb
20GB 1 month £13.85 price details Buy now 0800 027 3933
5
o2 wireless box 2

DST Broadband + Anytime Calls

Free anytime calls and free set-up.

Now with FREE SET UP, unlimited anytime calls + FREE router (worth £35)

More info

up to* 14Mb
20GB 1 month £17.45 price details Buy now 0800 027 3933
6
o2 wireless box 2

DST Unlimited Broadband + Evening & Weekend Calls

Free evening & weekend calls and free router

New: FREE SET UP, unlimited downloads & weekend calls + FREE router (worth £35)

More info

up to* 14Mb
unlimited 1 month £18.85 price details Buy now 0800 027 3933
7
o2 wireless box 2

DST Unlimited Broadband + Anytime Calls

Free anytime calls and free router

New: FREE SET UP, unlimited downloads & anytime calls + FREE router (worth £35)

More info

up to* 14Mb
unlimited 1 month £22.45 price details Buy now 0800 027 3933
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*The "up to" speed displayed in Mb is the maximum possible speed you are likely to receive for this product. The actual speed you will get depends on your cabling, your area and (with non-fibre optic products) time of day and how far you are from the telephone exchange. Most providers will tell you the likely speed you will receive when you begin your online sign up - this may differ from the speed displayed in the table.

DST features

Services

Services

  • Fair usage policy
  • Support
  • Email
  • Home phone / calls
  • Modem
  • Webspace
  • Mac compatible
  • Static IP address
  • Free wireless router
  • Home broadband
  • ADSL broadband
  • True unlimited
Company history

Company history

DST stands for Direct Save Telecom, a UK-based telecommunications company which is part of the larger company Utilities UK Ltd. The company provides both broadband services and bargain priced calls to UK landlines. The dual expertise of the company means that it can provide a high quality service in both domains and, consequently, DST encourages customers to use them as a provider for both.

A benefit of switching to DST is that the company is well connected with major telecommunications such as with BT Wholesale which means they’ll be able to save you money on your existing call rates and line rental.

The company provides broadband to both business and domestic customers so DST has a detailed understanding of the market and is able to tailor the packages to customers’ needs. DST’s aim is to provide a dependable and reliable service and the company strives tirelessly to achieve this.

Customer service

Customer service

Direct Save Telecom's (DST) customer support team lines are open Monday to Friday, 8.30am-5.30pm, with a UK based team waiting to take your call.

Alternatively, an email to one of DST’s advisors will get a helpful response within 4 hours. Most of the time, however, you’ll be able to find a quick answer to your broadband question with a search through the customer care section of their website.

Equipment

Equipment

All customers with DST’s Home User Option 4 plan receive a free SpeedTouch 330 USB modem and two broadband filters as part of the package, with a one-off set-up fee of just £40. You don’t need to worry about your broadband installation either, as the free software that’s included will guide you through the set-up process with simple step-by-step instructions.

Option 4 Pro comes with a free ADSL router, which is especially useful for advanced internet services such as gaming. A free broadband filter and set-up guide are also included.

Software features

Software features

DST advise all of their broadband customers to install appropriate security software to ensure safe, confident and trouble-free surfing on the net. The DST customer service team will be happy to suggest the best ways to secure your home broadband and computer, with a suitable security package.

Email features

Email features

The DST cost effective broadband plan doesn’t cut corners on the little extras such as free email. The Home User Option 4 package includes free webmail, so you can contact your friends, family and colleagues via email from anywhere in the world. Also included in this option is a huge 25Mb of webspace. This means you will be able to set up your own web page online and it’s absolutely free!

DST news

Customer reviews

Write a review
  • WE HAVE RECENTLY HAD PROBLEMS WITH OUR INTERNET CONNECTION. THE TECHNICAL TEAM WERE BRILLIANT IN GETTING US BACK ON TRACK - ALTHOUGH WE SPOKE TO DIFFERENT MEMBERS OF THE TEAM THERE REMAINED CONTINUITY, UNDERSTANDING AND GREAT CUSTOMER CARE.

    starstarstarstarstar SHARON DOWE, 24th November 2011
  • The customer service / accounts department is a complete farce, my account has been closed for four months and they are still demanding money , after assuring me on three occasions that my account is fully paid up and closed.

    star dave, 20th October 2008
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Need to speak to DST? Call 0800 027 3933