Eclipse broadband deals

EXCLUSIVE online Eclipse deals

  • New Offer: Home broadband and calls from just £25.00
  • Award winning and reliable home broadband

New! Get unlimited overnight usage and free Wi-Fi minutes!

Call 0800 915 5283 or Order Eclipse online

Order online or call 0800 915 5283

Latest offer

Eclipse Home Broadband!

  • FREE router
  • Data back-up & 100Mb web-space
  • 50GB downloads
Buy now

New Eclipse packages - order online!

Eclipse awards

  • Award ISPAs 2007 - Best Business Broadband - Finalist

    ISPAs 2007 - Best Business Broadband - Finalist

    Eclipse were finalists in this award category showing that their dedication to business broadband has paid off.

  • Award ISPAs 2007 - Best Consumer ISP - Winner

    ISPAs 2007 - Best Consumer ISP - Winner

    The judges were impressed with Eclipse’s rapid delivery of its broadband services and uncapped broadband.

  • Award ISPAs 2007 - Best Consumer Broadband - Finalist

    ISPAs 2007 - Best Consumer Broadband - Finalist

    Eclipse gained recognition for their provision of consumer broadband, though they were pipped to the win by Datanet.

Eclipse features

Company history

Company history

Eclipse Internet is a UK-based ISP which operates from Exeter, Devon. The company is best known for its fantastic commitment to its customers and, consequently, the unbeaten customer satisfaction response. For example, 90% of existing customers say they are so satisfied with Eclipse’s reliability and support that they would recommend the ISP to friends and family.

The company was established in 1995 and specialised in providing dial-up services to homes and businesses in the South West. Since then the company has expanded and now serves customers right across the UK, providing both dial-up and broadband services.

Eclipse Broadband first began to provide broadband services through BT’s existing ASDL service in 2001. By 2004 they were bought out by Kingston Communications and a year later began providing combined digital services, providing excellent rates on digital television, landline and broadband packages.

Customer service

Customer service

Customers have complete control over their account with Eclipse through online account management, which enables users to view or amend their details without picking up the phone. Eclipse's online knowledge base also offers complete support, and will answer most broadband queries.

To contact a member of the Eclipse broadband team directly, customers can log a query online with the UK-based online support team.

Alternatively customer support phone lines are open 8am to 8pm weekdays and 9am to 5pm Saturday for technical support.

Eclipse won a coveted recommendation from Which? in recognition of its high customer service standards and fast, reliable connections.

Equipment

Equipment

Eclipse broadband provides a free wireless router with all broadband packages. customers can choose between a standard wireless router or one that is 3G to give you back-up in the event that your home broadband goes down.

Installation is easy and includes the added benefit of free activation on all 12-month contracts.

Software features

Software features

VIRUSshield software is included free on all Eclipse broadband packages providing a high level of security against computer viruses. Not only does it prevent virus attacks but also scans emails and will detect any unwanted threats. With automatic updates every four hours customers can be sure they are receiving the very latest in security software.

Additionally, SPAMshield provides further reassurance by marking and reducing unwanted junk emails, which can be a real nuisance!

Email features

Email features

Eclipse home broadband customers benefit from 10 Email addresses as standard.

Extras

Extras

By recommending Eclipse to friends and family, customers will receive up to £30 for each referral. The amount of referrals depends on the customer, but can be increased by using the Eclipse broadband marketing banner. As it’s unlimited, more referrals equals more money!

Eclipse news

Customer reviews

Write a review
  • I've been on fibre now for a year. 39meg download, no traffic shaping and rock solid connection. Not the cheapest but customer service is the best I've had. A recent issue at the exchange and eclipse were excellent, keeping me informed by phone calls every few days until it was sorted. Not the cheapest, but remember you get what you pay for, especially from an ISP. Highly recommended.

    starstarstarstarstar carpangler, 15th September 2011
  • exellent, no problems, been with eclipse for few years now.

    starstarstarstarstar Ann, 7th July 2011
  • I'm made up with Eclipse. Been with them for three years and not a single outage. Can't ask for more.

    starstarstarstarstar Matt Barlow, 19th May 2010
  • I've been with Eclipse for a few years now and the quality of service has been excellent. I get 6-7downlink and 0.5 uplink on a consistent basis. Their customer support is great and the website allows you to do a lot of configuration changes quickly and easily. I would definitely recommend them.

    starstarstarstarstar Andrew Hall, 2nd May 2009
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