Loading data...EE features
- Services
-
Services
- Home phone / calls
- Mac compatible
- Free connection
- Mobile broadband
- Free wireless router
- Home broadband
- Fibre optic broadband
- ADSL broadband
- Pay as you go
- Mi-Fi
- Landline
- True unlimited
- Company history
-
Company history
EE came into being in 2010 when T-Mobile and Orange merged in the UK to form Everything Everywhere. The merger enabled mobile phone customers of the networks to use both networks, thus giving them a stronger, better mobile data connection in more locations across the UK.
In 2012, the company rebranded as EE and launched a 4G network – thus becoming the first UK network to offer the technology. At launch in October this was available in ten cities – Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, London, Liverpool, Manchester and Sheffield.
By the end of 2012, EE planned to launch 4G in Belfast, Derby, Hull, Nottingham, Newcastle upon Tyne and Southampton.
- Customer service
Customer service
EE employs 11,000 customer service and retail employees across the UK (including those employed by the Orange and T-Mobile brands which come together under the EE banner).
EE claims its service centre teams have over 86 million conversations with customers annually. Subscribers who want to speak directly to an expert at one of the provider’s customer centres can get through to the automated call system and dial 33 to be connected directly to an expert.
The company also operates a service for customers on Twitter and Facebook.
- Equipment
Equipment
Sign up for a 4G EE mobile broadband deal at £25.99 per month or more and you’ll get either a Huawei E392 dongle or a Huawei E589 Mi-Fi.
All EE home broadband customers are provided with a free router.
- Software features
Software features
One of the best things about EE is the EE film service. Like Orange Wednesdays before it, this offers two-for-one cinema tickets for home and mobile broadband customers.
EE home broadband customers also get McAfee security free for one year, including anti-virus and parental controls.
- Extras
Extras
EE broadband customers can save £5 per month by adding mobile phone to the services they take from EE.
Movie fans get use of EE's movie downloads and streaming service Film Store.
EE news
-
NewsEE adds new features to Glastonbury 2013 app
More updates have been added to EE's Glastonbury 2013 app.
Ewan Taylor-Gibson - 18th June 2013
-
News
EE revamps ADSL and fibre broadband deals
EE has launched a new range of ADSL and fibre broadband deals.
Ewan Taylor-Gibson - 11th June 2013
-
News
EE reaches half a million 4G broadband customers
EE has attracted 500,000 4G broadband users in just seven months.
Ewan Taylor-Gibson - 7th June 2013
-
News
EE to launch shared and PAYG 4G mobile broadband plans
EE is introducing new ways to enjoy 4G mobile broadband.
Oliver Folkard - 7th June 2013
-
News
EE 4G mobile broadband now available in 74 towns and cities
EE continues to extend its 4G mobile broadband network.
Oliver Folkard - 6th June 2013
-
News
EE: Ten cities will receive double-speed 4G by summer
Ten cities set for 4G broadband upgrade in the coming months.
Ewan Taylor-Gibson - 30th May 2013
{**}