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John Lewis Broadband Deals

  • Unlimited broadband & calls now 6 MONTHS FREE
  • John Lewis fibre broadband deals from £25
  • Free PC security package
  • Freephone customer support, all day every day

Order online or call John Lewis Broadband on 0800 688 8541 0800 688 8541

 

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John Lewis Unlimited

Free wireless router and evening & weekend calls included. No activation fee and PC security package included.

FREE wireless router, FREE calls & FREE PC security & NOW FREE FOR 6 MONTHS!

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6 Months Free
up to* 16Mb speed
unlimited downloads
12 month contract
price £18.00 /month
+ £13.50 line rental

£18.00

+ £13.50 line rental
Buy now
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John Lewis Fibre

Super-fast fibre broadband. Free wireless router, evening & weekend calls included. Free PC security. No activation fee.

FREE wireless router, FREE calls & FREE PC security & NOW FREE FOR 3 MONTHS!

More info

3 Months Free
up to* 38Mb speed
100Gb downloads
12 month contract
price £25.00 /month
+ £13.50 line rental

£25.00

+ £13.50 line rental
Buy now
#

John Lewis Standard

Free wireless router and evening & weekend calls included. No activation fee and PC security package included.

FREE wireless router, FREE calls & FREE PC security & NOW FREE FOR 6 MONTHS!

More info

6 Months Free
up to* 16Mb speed
20Gb downloads
12 month contract
price £11.00 /month
+ £13.50 line rental

£11.00

+ £13.50 line rental
Buy now
#
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Deal information

*The "up to" speed displayed in Mb is the maximum possible speed you are likely to receive for this product. The actual speed you will get depends on your cabling, your area and (with non-fibre optic products) time of day and how far you are from the telephone exchange. Most providers will tell you the likely speed you will receive when you begin your online sign up - this may differ from the speed displayed in the table.

The deals available at your postcode are subject to local availability. The provider will confirm availability for your line.

About John Lewis Broadband

With a long tradition as one of the UK’s biggest retailers, John Lewis announced its entry into the broadband market in April 2012.

The retail giant now sells a branded John Lewis broadband and phone service bundled with electrical goods, such as tablets, home computers and laptops.

However, you can also sign up for John Lewis broadband without buying other goods from the retailer.

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John Lewis Broadband Customer Service

John Lewis broadband customers get use of a Freephone customer service number that’s free to call from all UK-registered landlines.

Call 0800 022 3300 for round the clock technical support. Customer service reps will be available on the same number between 9am and 6pm seven days a week to answer all general queries.

An online portal is available complete with technical support guides for customers who prefer to tackle a problem themselves. The same portal also lets them manage their account.

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Equipment

John Lewis Standard, Unlimited and Fibre broadband customers get a free router using Wireless N technology to allow a single connection to be shared easily throughout homes.

Standard and Unlimited customers get the Technicolour TG582 router, which features four ethernet ports for wired connections to PCs, Macs and games consoles. Wireless security is also included.

Fibre subscribers, meanwhile, get the Netgear N150 WNR1000 router. This features five Ethernet ports, a double firewall, wireless security and live parental controls.

The top of the range Fibre product offers speeds of up to 38Mbps, while the maximum for the Standard and Unlimited packages is 16Mbps. As ever, however, real-world speeds depend to some extent on customers’ locations.

One of the best things about John Lewis broadband is that, unlike some providers that charge according to customer density in a particular area, subscribers with John Lewis broadband will pay the same rate for a select broadband package irrespective of location.

John Lewis broadband customer? Let us know about your experiences and write a John Lewis broadband review in the section below

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Software features

John Lewis broadband customers using the service on a PC get Bullguard’s security package free of charge. This comprises antivirus, antispyware, firewall, spam filter and online backup protection and can be downloaded once customers’ service is up and running.

Apple Mac users do not get free protection. But instead qualify for cut-price security software from Intego, which is available at a discount of up to 32 per cent.

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Email features

All John Lewis broadband customers get free webmail, allowing them to send and receive emails anywhere in the world.

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Can we help you?

Our UK based call centre staff can provide expert help to find a deal that matches your needs.