- Home phone / calls
- Free connection
- Free wireless router
- Home broadband
- Fibre optic broadband
- ADSL broadband
- Company history
The highly regarded, award-winning Primus Saver service is provided by New Call Telecom, an innovative, young company run by experienced UK Telecoms sector specialists, formerly of Primus Telecommunication LTD.
New Call Telecom took control of Primus Telecommunications LTD on October 1st 2010 and has pledged to build on the company's Primus Saver product range with enhanced services and even cheaper call rates. Primus Broadband is regarded as one of the UK's best value providers, with a suite of attractive products that include Home Phone Saver, Eco Saver, Saver Pre Pay, Phone + Broadband, and New Line Installations.
- Customer service
Primus customer support is highly rated by subscribers and industry experts. In 2010, it was highly commended by homephonechoices.com for its customer service.
Primus’ call centre is open between the hours of 8pm and 9pm and is free of charge for all subscribers. Alongside this, a list of frequently asked questions (FAQs) is available on the site, detailing solutions to common problems. The advice includes everything from explanations of billing to step by step instructions to enable customers to fix minor problems with routers and phones.
Home phone customers also get an itemised e-bill to make it easy to track your call costs and save on administration costs. The savings made are then passed on to customers.
All Primus broadband and calls packages come with a free wireless router to enable a single connection to be shared among multiple web-enabled devices, such as laptops, iPods and games consoles.
Free connection is also standard across Primus broadband and calls product range.
- Software features
To ensure subscribers are kept safe from viruses while online, security software is provided free for all customers signing up with Primus broadband and home phone packages.
Primus Saver offers unlimited broadband and calls for £4 per month.
Oliver Folkard - 23rd July 2013
Unlimited broadband costs just £2 per month with Primus Saver.
Oliver Folkard - 13th May 2013
Primus broadband deal gains 40GB monthly usage allowance.
Ewan Taylor-Gibson - 15th April 2013
Primus has launched a new broadband and home phone package costing just £1.20 per...
Ewan Taylor-Gibson - 17th July 2012
Consumers signing up for Primus Saver online can pay just £2.99 per month for...
Ewan Taylor-Gibson - 3rd June 2011
Consumers signing up for the Primus Max broadband deal receive a free wireless...
Oliver Folkard - 14th February 2011