Latest TalkTalk Business deals

Services

• Static IP address
• Free wireless router
• Business broadband

Company history

Opal is the business broadband division of consumer broadband provider TalkTalk, both of which share Carphone Warehouse as a parent company. The firm has 15 years of experience of providing business broadband and currently serves the needs of over 100,000 business and public sector customers and works with over 350 wholesale partners nationwide.

Opal uses the same proven network as TalkTalk and AOL, which already supports the needs of 2.1 million customers. 2009 saw the company named Network Operator of the Year.

Customer service

Opal leads the way in business broadband customer support, with a team of 950 dedicated specialists on call to assist customers from 8am to 6pm. All Opal’s call centres are UK based and are free to call for broadband customers.

In 2009, Opal was awarded a Cisco Customer Service Award for its standards of customer support. Call Opal’s customer service department on: 0800 083 3003.

A welcome pack is included with package purchases that provides step-by-step instructions on how to install your router and get online

Equipment

Opal’s Office Broadband package comes with a free wireless router capable of delivering reliable, fast broadband connections around large business premises.

Software features

Customers benefit from the highly rated F Secure security software to keep their PCs free from viruses. F Secure has received a number of awards from leading computer magazines, including PC World and Data News.

Email features

Opal broadband customers get a static IP address. This allows you to remotely access your business email over the internet for attending to business while away from the office