Virgin Media Business features
- Mac compatible
- Free wireless router
- Business broadband
- Fibre optic broadband
- Company history
Virgin Media Business’s parent company Virgin Media was formed back in 2006 with the merger of Virgin Mobile UK with NTL and Telewest. The business division of the conglomerate retained the name ntl: Telewest Business until 2010 when it was rebranded ‘Virgin Media Business’.
Since then, Virgin Media Business has established itself as one of the UK’s leading business broadband providers, with landmarks along the way including the launch of the first ever dedicated business broadband offering, without constraints or extra charges in the shape of Big Red Internet.
Virgin Media Business real strength is its next-generation fibre broadband network, which means it’s able to deliver super-fast reliable connections to UK businesses.
The company inherited use of this from Virgin Media’s consumer broadband division and at the time of writing was so extensive that it was available to 85 per cent of businesses across the UK.
- Customer service
Virgin Media business broadband customers benefit from a UK-based team dedicated to dealing with business-only queries and issues.
The service is available via a free to call 0800 number and operates around the clock and every day of the year. Virgin Media pledges a two-hour response time and aims to have tackled problems within 24 hours.
Virgin Media Business broadband packages comes with a Virgin Media Super Hub to allow customers to connect with multiple computers simultaneously.
Problems with the Virgin Super Hub Router will be repaired free of charge.
- Software features
Top-of-the-range internet security, including anti virus and anti spyware, software is free with Virgin Media.
- Email features
A fixed IP address is provided free with Virgin Media Business broadband, as are company email addresses.
Virgin Media Business news
Demand for mobile broadband services is only set to increase in the coming months...
Ewan Taylor-Gibson - 10th April 2012
Virgin Media Business is to use its super-fast fibre broadband network to deliver...
Oliver Folkard - 29th September 2011
Virgin Media Business Managing Director Mark Heraghty says the relatively low...
Ewan Taylor-Gibson - 5th March 2010