Find out which credit card providers topped the credit card customer satisfaction tables in this year’s survey
The uSwitch Credit Card Awards are presented to the best credit card providers currently on the market in any of our ten categories.
More than 10,000 UK cardholders were surveyed during autumn 2012 to find out which companies had the most satisfied customers.*
From online account management to cashback and rewards, you can see exactly which providers are the cream of the crop – see our tables below for the top three companies in each category.
Can’t see your card provider? If you’re not with an award winner it might be time to switch your credit card.
2013 Award for best card provider overall
2013 Award for most customer satisfaction
2013 Award for most likely to be recommended
2013 Award for most trusted
2013 Award for best telephone customer service
2013 Award for best customer service email
2013 Award for best online account management
2013 Award for best value for money
2013 Award for cashback/rewards
Only credit card providers with sample sizes of 100 or more were included in the analysis – this equates to greater than a 1% market share. Positive survey responses added to the score and negative responses subtracted from it, producing a final satisfaction percentage score.
- uSwitch Credit Card Satisfaction 2012 Who won the 2012 uSwitch Credit Card Awards?
- Uk Credit Card Your guide to credit cards available in the UK
- Balance Transfer Credit Card 0% transfer cards could help you clear your debt