uSwitch makes switching brilliantly simple — just send us your most recent gas and electricity bill by post, email or fax, and we'll do the rest!
Send us your most recent gas and electricity bill, and we'll compare the entire energy market to find you the best deal. Then, one of our dedicated customer service agents will get in touch with you to discuss the options.
Comparing gas and electricity and switching energy supplier online with uSwitch is easy and quick, not to mention, free and impartial!
However, we realise that some energy customers may not feel comfortable or confident switching online. Maybe you're too busy to go through the results, or you're confused by your energy bill — or maybe you're doing the switch on behalf of someone who doesn't have a computer.
If that's the case, don't worry! If you feel it's too complicated or just want help finding the best deal, we're here for you.
Send us a copy of your bill, and we'll work out which is the cheapest deal for you. Then, we'll call you back to talk through results and, if you want, help you switch. (Don't want to switch? No problem! There is absolutely no pressure — promise.)
The 'Send us your bill' service from uSwitch is designed to help people like you. All you have to do is pop a copy of your bill, along with a filled out checklist, in the post and we'll do the rest.
- Our service is completely free (even if you don't switch!)
- uSwitch is independent and impartial, and we're accredited by Ofgem's Confidence Code
- You could save hundreds a year!
So, if you've never switched energy and don't feel comfortable doing it online, send us your bill today and we'll save you money on your gas and electricity bills.
How it works
Switching energy is a simple process once you have the right information to hand and know what you're looking for.
To make it easy for you, we've put together a simple checklist for you to fill out with your bill that will tell us what you're looking for. Simply fill it in, send us a copy of your bill, and we'll see if we can save you money.
- Fill in the checklist
- Send us a copy of your bill
- We'll compare the entire market, and find the best deal for you
- We'll get in touch to tell you how much you could save, and you can decide if you want to switch
Once you've sent us your bill and the completed checklist, we should be able to tell whether we can save you money. If we can find you savings, we will get in touch and, with your permission, switch you to a better energy plan.
About our comparisons
Our database is constantly updated with the latest energy plans and information, updated directly from energy suppliers, so you can rest assured that all our information is up to date. We are an impartial energy price comparison site — so you can be sure that we include all the suppliers available to you.
Further, uSwitch is accredited by the energy market regulator Ofgem's 'Confidence Code', a code of practice that enshrines our commitment to independence and impartiality, and ensures that we present fair and accurate information.
How to send your bill to us
Send us your bill by post
- uSwitch Limited - send us your bill
- Shand House
- 14-20 Shand Street
- SE1 2ES
Send us your bill by email
If you don't want to post your bill, you can email a copy of your bill to us instead. Just attach a pdf or image of bill (be sure to include all the pages) along with our checklist to an email addressed to: firstname.lastname@example.org.
Send your bill by fax
You can also fax us a copy of your bill along with the checklist.
Fax a copy of your bill to: 020 3214 8417
Don't worry, if anything isn't clear you can always call us to check. Our call centre staff will help explain the checklist to you, explaining what you need to include and what you don't.
Call us on 0800 051 5493
Consider an online comparison
The concept of switching online may seem daunting, and for good reason. Most energy bills are complicated enough to decipher on their own, let alone translating that information into a form online.
However, at uSwitch we've made it our mission to have our switching process as simple as possible. All you need is a copy of your latest energy bill and five minutes time, and we can show you if we can save you money.
The best way to compare energy deals is to use your consumption details in kWh. You should be able to find those on your bill but don't worry if you can't. We can run an accurate comparison for you using your spending details in pounds too. Click here for our in-depth guide to deciphering your bill.
Once you find a plan suitable for you we handle the rest. Just fill in some basic details and submit your switch. We will then contact your new supplier and send through your details. Your new supplier will then contact your old supplier and request a switch. Within four to six weeks you will be on your new plan, paying less for your energy.
*Between 1st December 2013 - 31st May 2014, at least 10% of people who switched energy supplier for both gas and electricity with uSwitch saved £383 or more