The Warm Home Discount is a government scheme to help homes that are at risk of fuel poverty in England, Scotland, Wales and Northern Ireland.
It is going to be phased in over a four year period starting from 2011, and will eventually replace the social tariffs currently offered by suppliers.
Warm home discount provides rebates on electricity bills. For the winter of 2013-2014, this amount has been set at £135 and will take the form of a one-off discount on your electricity bill.
This means the funds are not given directly to you, but applied to your energy bill between October and March.
Am I eligible for the Warm Home Discount?
You are automatically eligible for the Warm Home Discount if on the 20 July 2013 you were:
- 75 or over and getting the Guarantee Credit element of Pension Credit
- under 75 and only getting the Guarantee Credit element of Pension Credit, but not if you also receive the Saving Credit
You also have to check that your supplier was part of the scheme (see below) and your name (or your partner’s) appeared on the bill at that time.
If you don’t fall in this group, you may still be eligible for the Warm Home Discount. Some suppliers also offer the discount to a ‘broader group’ of customers who are vulnerable to falling into fuel poverty, such as low income households. In these cases, each supplier has its own eligibility criteria and a limit on how many Discounts it will pay out.
I think I’m eligible for the Warm Home Discount... how can I claim my payment?
If you are eligible for the Warm Home Discount, you will receive a letter in the post between mid-September 2013 and January 2014. This letter will either:
- confirm that your Warm home discount will be automatically deducted from your electricity bill, or
- tell you to apply for the Warm Home Discount before the deadline of 14 March 2014 (the letter will explain how to apply)
If you haven’t received your letter and think that you may be eligible, then contact the Warm Home Discount Scheme Helpline on 0845 603 9439, which is open on Monday to Friday, 8:30am to 4:30pm.
Which energy suppliers participate in the Warm Home Discount scheme?
The following suppliers offer the Warm Home Discount:
- British Gas
- EDF Energy
- Equipower (Ebico)
- Equigas (Ebico)
- First Utility
- Manweb - see ScottishPower
- M&S Energy
- Sainsbury’s Energy
- Scottish Gas - see British Gas
- Scottish Hydro
- Southern Electric
- Utility Warehouse
Please note that some providers require re-application for the Warm home discount if you switch energy supplier.
What other help can I get with my gas and electricity bills?
There are other government schemes to help certain households with their energy bills.
Learn more about the cold weather payment - a government payment when temperatures drop below zero for a sustained amount of time.
You may also be entitled to the winter fuel payment or winter fuel allowance.
See what energy efficiency grants are available to see how you can get your home insulated - for free.
Get free energy-saving tips for your home, including easy ways to cut your energy use and your bills.