To find out which utility company supplies a property, you can call the Meter Number Helpline and provide your gas meter number to find out your gas supplier. To find out your electricity supplier, call the appropriate regional number listed below.
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Not sure who your supplier is? Don't panic, there are a number of ways that you can find out which supplier you're with and whether you're getting the best deal. If you've just moved in see our section entitled ' Just moved in and wondering who supplies your electricity or gas?' below.
Who supplies my gas?
If you're wondering "who is my gas supplier?" you can call:
Meter Number Helpline on 0870 608 1524.
(Please note that calls to this number cost 7p per minute plus your phone company's access charge.)
If you're wondering "who is my gas supplier?" you can call the Meter Number Helpline
The Meter Number Helpline will also be able to help you find your MPRN number. Your MPRN, or 'Meter Point Reference Number' is a way of identifying the unique gas supply to your property.
You will be able to find it on your gas bill, but if you've just moved in and don't yet have a bill you can call the number above. Your gas MPRN will be between six and ten numbers.
Who is my electricity supplier?
To find out who supplies your electricity you can call your regional electricity distribution telephone number. You can find the number for all British regions listed in the table below:
|If your region is...||...call this number to find your supplier|
|North Scotland||0345 026 2554|
|Central and South Scotland||0330 1010 300|
|North East England||0845 6013 268|
|North West England||0870 7510 093|
|Eastern England||0845 6015 467|
|Southern England||0845 0262 554|
|South West England, South Wales, West & East Midlands||0845 6015 972|
|South East England||0345 0262 554 or 0845 6015 467|
|London||0845 601 5467|
|Yorkshire||0845 070 7172|
|Merseyside, Cheschire, North Shropshire & North Wales||033 0101 0300|
Please note that the cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile. However, it is now free for mobile users to call 0800 and 0808 numbers.
I've just moved in and need to find out who supplies the electricity or gas
If you've just moved to a new property, the first and easiest option to find out who supplies your energy is to simply ask the letting agent, landlord or the previous tenant of your property.
If the previous tenant of your property has called the electricity or gas supplier to let them know they're moving, it is likely that the energy supplier will send you a letter in the near future addressed to 'The Occupier'. This letter should provide any details you need about your gas and electricity or dual fuel supplier.
If you've already been living in your property for a while, or if the previous tenant hasn't told their gas or electricity supplier that they're moving on, you may need to contact your local electricity distribution company to find out who supplies the electricity to your property.
Once you know who your current supplier is it's time to take action. When you move to a new property energy suppliers may put you on a Standard Plan - often the most expensive - automatically.
The Standard Plan is your energy supplier's default plan, and may not offer any discounts that can be offered by online account management, paying by Direct Debit, or choosing a dual-fuel plan.
How to change energy supplier
The next step is to find out which gas and electricity plan you're on. Once you've find out the plan you're on, you can find out how much your gas and electricity will be costing you.
When you move to a new property energy suppliers may put you on a Standard Plan - often the most expensive - automatically.
To find out the name of your electricity and gas plan:
- Contact your electricity and gas suppliers directly and ask them
- Wait for your first bill to arrive from your electricity and gas suppliers
- The plan you're on should be named on the bill itself and include details of unit prices.
How to save on your electricity and gas
So now that you know your electricity and gas supplier and plan name, you can run a comparison to see how much you could save by changing electricity supplier, and find out if you could switch to a cheaper plan.
If you do have a bill try and enter your usage details in kWh, rather than your spending details, for the most accurate comparison. If you can enter your annual usage in kWh you will get the most accurate comparison of all.
If you don't have any previous bills to help you compare, simply use the 'no details handy' option, and input a few details about your property to receive a quote. Just make sure you enter your supplier and plan name at the beginning so we can apply the correct tariff rates to your usage estimate.
Once you run the comparison we'll be able to show you how much you can save by switching supplier or plan. If you're on a 'Standard plan' we should be able to save you a lot of money, but even if you're not you may be able to save.
Our comparison tables are constantly updated with the latest tariffs and rates, so you can be sure we're comparing the latest plans to find you a good deal. What's more, we include all the UK's suppliers in our search.
The switching process
With uSwitch the switching process is as easy as possible. When you switch through us we will send your switch request through to your old supplier and pass you details through to your new supplier for you. If you choose to pay by Direct Debit we can help you set up your payment details too.
Once we process your switch you don't need to do anything until your new supplier gets in touch. The only thing we recommend is contacting your old supplier with a final meter reading to ensure your final bill is accurate.