uSwitch Gas & Electricity News: Ofgem


E.ON issues apology to customers after second billing error results in Ofgem fine

Supplier to pay £7.5 million to Citizens Advice over erroneous exit fees and price rise charges

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Latest articles

DECC 7 months ago

DECC: ‘Power to Switch’ campaign helped UK save £38 million in one month

Department of Energy and Climate Change reports that the average savings was £312

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Ofgem 8 months ago

Spark Energy fined £250k over breached rules and complaints-handling issues

Ofgem: Spark 'failed to treat customers properly'

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Energy prices 8 months ago

Ofgem: Energy supplier profits will go up in 2015

Suppliers will benefit £9 more per customer in 2015 thanks to low wholesale costs, says watchdog

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Ofgem 12 months ago

Is Ofgem changing its mind about the energy tariff cap?

The new head of the energy regulator has admitted that limiting energy providers to just four plans is not the answer to creating a fairer market

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Ofgem 12 months ago

How does the UK’s energy network power your home? – Video

A new video from Ofgem explains how gas and electricity gets to your household

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Energy Suppliers 12 months ago

Energy switching time to be cut in half

The big six are expected to reduce the amount of time it takes to switch energy providers to two and a half weeks

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Ofgem 1 year ago

Ofgem: Energy suppliers will see profits fall over coming year

The energy regulator has announced that it expects the big six energy suppliers to make pre-tax profits of about £102 per household.

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npower 1 year ago

Big six energy companies see rise in complaints and number of people switching

A rise in customer complaints and small suppliers offering cheaper deals, have seen more than 2 million leave the big six energy suppliers

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EDF Energy 1 year ago

EDF Energy told to pay £3m for failing to handle complaints

The energy supplier will make the payment to a Citizens Advice energy scheme, aimed at helping vulnerable customers

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