uSwitch Gas & Electricity News: scottishpower


Energy suppliers’ billing mistakes cost consumers £280m

Close to three million households may have been overcharged to the tune of £78 each, due to supplier mistakes

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npower 1 year ago

Call waiting times for energy companies hit record levels

New study reveals many customers are kept on hold for close to an hour before they are put through to a representative

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npower 1 year ago

npower used fake debt collection firm to threaten customers

The big six supplier has sent letters to customers behind on paying their energy bills, letters from a made up debt collection agency

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Ofgem 1 year ago

ScottishPower slapped with £750k fine for overcharging

The energy supplier was fined by Ofgem after it emerged that customers who refused to pay by direct debit were being overcharged

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npower 2 years ago

Which energy supplier has the best smartphone app? Part two

uSwitch takes a look at gas and electricity apps from npower, ScottishPower and SSE

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Scottishpower 2 years ago

Big six energy companies keep customers on hold for up to 48 minutes

New research reveals energy suppliers prioritise calls from new clients and keep existing clients on hold

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Scottishpower 2 years ago

ScottishPower blasts Government intervention in energy review

Gas and electricity supplier criticizes energy secretary for getting involved in Ofgem’s competition review

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Energy meters 2 years ago

Households being charged for gas they don’t use

Families up and down the UK are being hit with £100 charges for gas meters that are not in use

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Energy prices 2 years ago

Energy price reductions fail to impress consumers

ScottishPower today implements its 3.3% gas and electricity price decrease, amidst confusion and a lack of satisfaction regarding how cuts have been passed down

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Price rises 2 years ago

ScottishPower’s winter price rise to be reduced by 3.3%

The energy supplier is set to announce that cuts to green levies will remove around £40 from the average consumer on a dual fuel, variable tariff

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