SSE Atlantic energy is part of the SSE group, which achieved the third-highest score in our Customer Satisfaction awards. They supply gas and electricity throughout the UK
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The results of our 2014 customer satisfaction awards:
SSE, parent company to SSE Atlantic, came fifth in the 2014 uSwitch Energy Awards for overall satisfaction.
This survey was conducted by YouGov between 17th and 27th October 2014 amongst 5,262 UK energy consumers (aged 18+). Customers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted.
Latest price change
In January 2015, SSE announced a price cut of 4.1%, effective 30 April. This change affected all customers of all SSE's subsidiaries, including those on tariffs from SSE Atlantic.
This change affected all customers of all SSE's subsidiaries, including those on tariffs from SSE Atlantic.
In November 2013, SSE announced a gas and electricity price rise of 8.2%.
A month later, in December 2013, the big six supplier announced it would reduce its price rise in line with cuts to green levies the government had announced the same month.
This would result in an overall price rise for SSE Atlantic customers of 4.2%
The table below shows which of the big six suppliers, including SSE Atlantic's parent company, SSE, recently changed their prices, by how much, when this change will take effect and customers' average annual bill amount.
|Supplier||Date effective||Avg price change (%)||Avg bill size*|
|Jan 3 2014||1.3%||£1,155|
|13 Jan 2015||3.5%||£1,145|
|19 Jan 2015||5%||£1,156|
|20 Jan 2015||4.8%||£1,167|
|30 April 2015||4.1%%||£1,158|
|16 Feb 2015||5.1%||£1,169|
*Based on a medium energy user on a standard dual fuel tariff, paying on receipt of bill, with bill sizes averaged across all regions.
SSE (Atlantic Energy's parent company) announced a price rise of 9% on both gas and electricity that went into force on the 15th of October 2012, and added £119 to the average SSE dual-fuel customer. Before that, gas tariffs were reduced by 4.5% in March 2012.
Prior to that, SSE Atlantic increased its gas prices by 18% or £118 on gas and 11% or £49 on electricity from the 14th September 2011.
How do SSE Group (SSE Atlantic's parent company) generate energy?
The fuel mix for the year 1 April 2013 to 31 March 2014.
Average from all UK suppliers
- 34% Coal
- 25.6% Gas
- 21% Nuclear
- 2% Other
Green (renewable) energy is from sources such as wind, solar and hydro-electric.