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Ecotricity is dedicated to building new sources of renewable energy — on average, over the last nine years, Ecotricity has invested more per customer in building new sources of green electricity than any other energy company in Britain

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Ecotricity offer just one, 100% green electricity plan, as well as Britain's Greenest Gas Plan that comes with a "Frack-Free Guarantee."

The UK-based domestic supplier of electricity and gas has not raised prices since January 2013, and imposes no cancellation fee if you decide to switch away before your plan ends.

Ecotricity offer customers what they call a "Frack-Free Guarantee."

Fracking is the term used for hydraulic fracturing, the controversial method of drilling into the Earth to pump in chemicals and water to release gasses trapped in the rock. The gas is collected and used to produce energy.

Ecotricity, on the other hand, produce energy through green methods including wind and solar power.

Then the supplier determines customer costs through "Ethical Pricing", which means that everyone, no matter when they signed up, pays the best price for them.

Customer satisfaction

Ecotricity had less than 150 responses in our independent YouGov survey, so we can’t show a customer service rating. This is not necessarily an indication of poor performance.

Why we like Ecotricity

Ecotricity is a "not-for-dividend" company that does not answer to shareholders or investors — instead acting as they see fit to fulfill their mission to change how we look at our energy.

According to the supplier, they spend on average £265 per year, per customer, on building greener ways to produce energy.

They offer attentive customer service, one simple tariff that is 100% green, prepayment without the added cost and do not enforce cancellation fees.

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