Ecotricity

Ecotricity is dedicated to building new sources of renewable energy — the company invests more per customer in this than all the other UK suppliers together.

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Ecotricity offer just one, 100% green electricity plan, as well as Britain's Greenest Gas Plan that comes with a "Frack-Free Guarantee."

The UK-based domestic supplier of electricity and gas have also made a promise to freeze prices until October 2014, and impose no cancellation fee if you decide to switch away before your plan ends.

Besides offering a price freeze on their green electricity costs until autumn 2014 and eschewing cancellation fees, Ecotricity offer customers what they call a "Frack-Free Guarantee."

Fracking is the term used for hydraulic fracturing, the controversial method of drilling into the Earth to pump in chemicals and water to release gasses trapped in the rock. The gas is collected and used to produce energy.

Ecotricity, on the other hand, produce energy through green methods including wind and sun.

Then the supplier determines customer costs through "Ethical Pricing", which means that everyone, no matter when they signed up, pays the best price for them.

Customer satisfaction

Ecotricity had less than 200 responses in our independent YouGov survey, so we can’t show a customer service rating.

Why we like Ecotricity

Ecotricity is a "not-for-dividend" company that does not answer to shareholders or investors — instead acting as they see fit to fulfill their mission to change how we look at our energy.

According to the supplier, they spend on average £265 per year, per customer, on building greener ways to produce energy.

They offer attentive customer service, one simple tariff that is 100% green, a price freeze until October 2014, prepayment without the added cost, and do not enforce cancellation fees.

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