uSwitch

SSE

SSE (formerly Scottish and Southern Energy) is the parent company for Atlantic, Scottish Hydro, Southern Electric and SWALEC.

To compare all energy suppliers including SSE and find the cheapest tariff for you enter your postcode above. To learn more, keep reading:

SSE were runners up in the 2012 uSwitch Customer Satisfaction Awards for overall satisfaction. SSE were winners in the 2012 uSwitch Customer Satisfaction Awards for customer service. SSE were winners in the 2012 uSwitch Customer Satisfaction Awards for meter services. SSE were winners in the 2012 uSwitch Customer Satisfaction Awards for most likely to be recommended. SSE were runners up in the 2012 uSwitch Customer Satisfaction Awards for value for money. SSE were runners up in the 2012 uSwitch Customer Satisfaction Awards for billing services.

2012 Customer Satisfaction Awards

SSE were runners up in the 2012 uSwitch Customer Satisfaction Awards for overall satisfaction, coming second only to E.ON.

However, SSE also triumphed in three of our individual award categories - 'Customer service', 'Meter services', and 'Most likely to be recommended', and were runners up in a further two categories - 'Value for money' and 'Billing services'.

Who they are

SSE was formed in December 1998 following the merger of Scottish Hydro Electric and Southern Electric and currently manages the largest distribution network in the UK.

Customer satisfaction

The results of our 2012 customer satisfaction awards:

Overall satisfaction score of 72.3%

The SSE Group achieved the second highest score amongst the six major suppliers with an overall score of 72.3%

This survey was conducted by YouGov online between 8th and 14th November, 2012.

A total of 5,071 UK energy customers took part in the survey. Customers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted.

Latest price change

SSE have announced a price rise of 9% on both gas and electricity prices. The changes will come into force on the 15th of October 2012, and will add £119 to the average SSE dual-fuel customer.

Supplier Date effective Average gas price change (%) Average electricity price change (%)

ovo

15/10/2012 9% 9%

During the previous round of price changes SSE were the third of the 'big six' suppliers to increase its prices (18% and 11% for gas and electricity respectively) and the last to drop its prices (4.5% for gas only).

SSE and its subsidiaries

SSE has a number of subsidiaries that operate in different parts of the UK. Below is a rough guide to which subsidiaries operate where.

Subsidiary Region
Southern Electric London, Eastern, South-West and South-East
SSE Midlands, East Midlands, Yorkshire, North-West and North
SWALEC South Wales, North Wales
Scottish Hydro Northern Scotland

How do SSE generate energy?

  • 29%Coal
  • 59%Gas
  • 1%Nuclear
  • 10%Green
  • 1%Other

Average from all UK suppliers

  • 29%Coal
  • 44%Gas
  • 17%Nuclear
  • 8%Green
  • 2%Other

Green (renewable) energy is from sources such as wind, solar and hydro-electric. Information taken from the Energy Saving Trust.

CO2 waste from UK energy suppliers

SEE produces more than average CO2

Nuclear waste from UK energy suppliers

SEE produces less than average nuclear waste

Recent price changes and where SSE rank

The table below shows which of the Big Six energy suppliers last raised and dropped their prices, and when:

Date of price change Supplier Average gas price change (%) Average electricity price change (%)

Eon

18/01/2013 9.4% 7.7%

EDF Energy

26/11/2012 10.8% 10.8%

scottishpower

26/11/2012 7% 7%

npower

26/11/2012 8.8% 9%

British Gas

16/11/2012 6% 6%

ovo

15/10/2012 9% 9%
26th March 2012

sse

4.5% 0%
27th February 2012

scottish power

5% 0%
27th February 2012

eon

0% 6%
01st February 2012

npower

5% 0%
12th January 2012

British gas

0% 5%
07th February 2012

EDF

5% 0%
10th November 2011

EDF

4.5% 15.4%
1st October 2011

npower

15.7% 7.2%
13th September 2011

eon

18% 11%
14th September 2011

sse

18% 11%
18th August 2011

British gas

18% 16%
1st August 2011

scottish power

19% 10%

What else SSE offers

  • Boiler and heating cover
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