uSwitch

SSE

SSE (formerly Scottish and Southern Energy) is the parent company for Atlantic, Scottish Hydro, Southern Electric and SWALEC.

To compare all energy suppliers including SSE and find the cheapest tariff for you put your post code in the green box to the right. To learn more, keep reading:

SSE were runners up in the 2012 uSwitch Customer Satisfaction Awards for overall satisfaction. SSE were winners in the 2012 uSwitch Customer Satisfaction Awards for customer service. SSE were winners in the 2012 uSwitch Customer Satisfaction Awards for meter services. SSE were winners in the 2012 uSwitch Customer Satisfaction Awards for most likely to be recommended. SSE were runners up in the 2012 uSwitch Customer Satisfaction Awards for value for money. SSE were runners up in the 2012 uSwitch Customer Satisfaction Awards for billing services.

2012 Customer Satisfaction Awards

SSE were runners up in the 2012 uSwitch Customer Satisfaction Awards for overall satisfaction, coming second only to E.ON.

However, SSE also triumphed in three of our individual award categories - 'Customer service', 'Meter services', and 'Most likely to be recommended', and were runners up in a further two categories - 'Value for money' and 'Billing services'.

Who are SSE?

SSE was formed in December 1998 following the merger of Scottish Hydro Electric and Southern Electric and currently manages the largest distribution network in the UK.

Customer satisfaction

The results of our 2012 customer satisfaction awards:

Overall satisfaction score of 72.3%

The SSE Group achieved the second highest score amongst the six major suppliers with an overall score of 72.3%

This survey was conducted by YouGov online between 8th and 14th November, 2012.

A total of 5,071 UK energy customers took part in the survey. Customers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted.

Recent price changes and where SSE rank

SSE last changed its prices in August 2012, when it announced a price rise of 9%. This price increase went into effect in October 2012. The increase affected customers of all SSE's subsidiaries, including Atlantic Energy, Southern Electic, Scottish Hydro and SWALEC.

The table below shows which of the big six energy suppliers, including SSE, recently changed their prices, when and by how much:

Supplier Date effective Average gas price change (%) Average electricity price change (%)

Eon

January 18 2013 9.4% 7.7%

EDF Energy

December 7 2012 10.8% 10.8%

scottishpower

December 3 2012 7% 7%

npower

November 26 2012 8.8% 9%

British Gas

November 16 2012 6% 6%

ovo

October 15 2012 9% 9%

SSE and its subsidiaries

SSE has a number of subsidiaries that operate in different parts of the UK. Below is a rough guide to which subsidiaries operate where.

Subsidiary Region
Southern Electric London, Eastern, South-West and South-East
SSE Midlands, East Midlands, Yorkshire, North-West and North
SWALEC South Wales, North Wales
Scottish Hydro Northern Scotland

How do SSE generate energy?

  • 29%Coal
  • 59%Gas
  • 1%Nuclear
  • 10%Green
  • 1%Other

Average from all UK suppliers

  • 29%Coal
  • 44%Gas
  • 17%Nuclear
  • 8%Green
  • 2%Other

Green (renewable) energy is from sources such as wind, solar and hydro-electric. Information taken from the Energy Saving Trust.

CO2 waste from UK energy suppliers

SEE produces more than average CO2

Nuclear waste from UK energy suppliers

SEE produces less than average nuclear waste

What else SSE offers

  • Boiler and heating cover
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