SSE (formerly Scottish and Southern Energy) is the parent company for Atlantic, Scottish Hydro, Southern Electric and SWALEC
To compare all energy suppliers including SSE and find the cheapest tariff for you put your post code in the green box to the right. To learn more, keep reading:
2013 Customer Satisfaction Awards
SSE placed third in the 2013 uSwitch Energy Awards for overall satisfaction.
SSE also triumphed in three of our individual award categories - Customer service, Billing Services and Most likely to be recommended, and were runners up in a further two categories - Value for Money and Meter Services.
Who are SSE?
SSE was formed in December 1998 following the merger of Scottish Hydro Electric and Southern Electric and currently manages one of the largest distribution network in the UK. SSE supply gas and electricity to more than 10 million customers throughout Wales, England, Scotland and Ireland.
The results of our 2013 customer satisfaction awards:
This survey was conducted by YouGov online between 9 April and 13 September 2013.
A total of 5,057 UK energy customers took part in the survey. Customers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted.
Recent price changes and where SSE rank
SSE last changed its prices in October 2013, when it announced a price rise of 8.2%. This price increase went into effect in November 2013. The increase affected customers of all SSE's subsidiaries, including Atlantic Energy, Southern Electic, Scottish Hydro and SWALEC.
The table below shows which of the big six energy suppliers, including SSE, recently changed their prices, when and by how much:
|Supplier||Date effective||Avg gas price change (%)||Avg electricity price change (%)||Avg bill size*|
|18 Jan 2014||3.7%||3.7%||£1,385|
|Jan 3 2014||3.9%||3.9%||£1,384|
|Nov 15 2013||8.2%||8.2%||£1,460|
|Nov 23 2013||8.4%||10.4%||£1,471|
|Dec 6 2013||8.5%||9%||£1,480|
|Dec 1 2013||11.1%||9.3%||£1,491|
*Based on a medium user consuming 3,300 kWh of electricity and 16,500 kWh of gas on a standard dual fuel tariff, paying quarterly by cash and cheque, with bill sizes averaged across all regions.
SSE and its subsidiaries
SSE has a number of subsidiaries that operate in different parts of the UK. Below is a rough guide to which subsidiaries operate where.
|Southern Electric||London, Eastern, South-West and South-East|
|SSE||Midlands, East Midlands, Yorkshire, North-West and North|
|SWALEC||South Wales, North Wales|
|Scottish Hydro||Northern Scotland|
How do SSE generate energy?
Average from all UK suppliers
Green (renewable) energy is from sources such as wind, solar and hydro-electric. Information taken from the Energy Saving Trust.