Swalec

SSE SWALEC

SSE SWALEC (which stands for South Wales Electricity) is an electricity company supplying Wales which was bought out in 2000 by SSE Group.

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Customer satisfaction

SSE, parent company to SSE SWALEC, earned the third-highest score in our Customer Satisfaction awards in Overall Customer Satisfaction. They supply gas and electricity throughout the UK.

Overall satisfaction of 69.9%
The SSE Group achieved the third-highest score amongst the six major suppliers

Latest price change

In November 2013, SSE announced a gas and electricity price rise of 8.2%. This change affected all customers of all SSE's subsidiaries, including those on tariffs from SSE SWALEC.

A month later, in December 2013, the big six supplier announced it would reduce its price rise in line with cuts to green levies the government had announced the same month.

This would result in an overall price rise for SSE SWALEC customers of 4.2%

The table below shows which of the big six suppliers, including SSE SWALEC's parent company, SSE, recently changed their prices, by how much, when this change will take effect and customers' average annual bill amount.

Supplier Date effective Avg price change (%) Avg bill size*

EDF Energy

Jan 3 2014 3.9% £1,237

E.ON

18 Jan 2014 3.7% £1,240

British Gas

Jan 1 2014 6% £1,265

Scottish Power

Jan 31 2014 5.3% £1,284

sse

Mar 24 2014 4.2% £1,259

npower

Feb 28 2014 7.8% £1,299

*Based on a medium energy user on a standard dual fuel tariff, paying on receipt of bill, with bill sizes averaged across all regions.

Price History

SSE SWALEC's parent company, SSE, last raised its prices in October 2012, when the supplier increased rates by 9%. Before that, the SSE Group reduced its gas tariffs by 4.5% in March 2012.

And, previous to that, the supplier increased its gas prices by 18% or £118 on gas and 11% or £49 on electricity from September 2011.

Corporate info

SSE SWALEC is owned by SSE which manages one of the largest distribution networks in the UK, servicing more than 10 million customers. The company was formed in December 1998 following the merger of Scottish Hydro Electric and Southern Electric.

How do SSE Group (SSE SWALEC's parent company) generate energy?

  • 54%Coal
  • 28%Gas
  • 1%Nuclear
  • 15%Green
  • 2%Other

Average from all UK suppliers

  • 29%Coal
  • 44%Gas
  • 17%Nuclear
  • 8%Green
  • 2%Other

Green (renewable) energy is from sources such as wind, solar and hydro-electric.

CO2 waste from UK energy suppliers

SEE produces more than average CO2

Nuclear waste from UK energy suppliers

SEE produces less than average nuclear.>


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