How we make money
uSwitch.com has agreed deals with some gas and electricity suppliers to receive a small commission payment when a customer chooses to switch through us. However, this does not affect the rankings of suppliers in your results. Our commercial relationships are in place to help make the switching process as convenient as possible for our customers, and in some cases we can offer online deals that are not available directly from the supplier.
Help every step of the way
uSwitch.com's priority is delivering the best customer experience we can. How do we achieve this?
- If you're new to switching we have a comprehensive library of articles, which can inform and help your switching decision.
- We keep our switching process as simple as we can. The questions we ask are to help us deliver accurate results, which match your needs. And when you switch, we only ask for the information the supplier requires to switch you as quickly as possible
- We've already thought of the questions you may have and included them at each step. So if you need some guidance, it's just a click away
Accurate impartial results
Our commercial relationships have no bearing on the ranking of suppliers in your results. To ensure you get the whole picture when you make your comparison, we provide information from all the suppliers available through our service.
The rates we use to calculate your results are provided directly by suppliers. We monitor all suppliers continually and update to ensure our results are comprehensive and accurate.
Consumer Focus
On 19th December 2006 uSwitch.com was awarded full accreditation to the new Consumer Focus Confidence Code. As the UK's leading energy price comparison and switching website and one of the longest standing signatories to the Consumer Focus code, uSwitch has been a primary contributor to bringing pricing transparency to the industry. We are delighted to be a part of this new, more robust, Confidence Code and support any initiative that results in increased impartiality, accuracy and greater consumer confidence.
Why do people use uSwitch.com?
People use uSwitch.com because we help them make the best decision for them. We don't mind who you switch to, we just care that you switch to the best supplier for you. Switching suppliers saves our customers hundreds of pounds on their bills and is easy to do.
For example, from 01 January 2009 to 01 June 2009 at least 11% of our customers who switched gas and electricity suppliers through our service saved £425 a year.
Our website has a step by step guide to answer any questions you have about switching. If you would prefer to have a helping hand through your switch our customer service team are here to help. And once you've switched, we don't switch off. We can liaise with the suppliers to ensure your switch is as smooth as possible.
Commission payments
| Supplier | Featured on uSwitch.com | Pay uSwitch.com commission |
| Atlantic Electric & Gas | No | No |
| British Gas | Yes | Yes |
| EBICo | Yes | No |
| Ecotricity | Yes | Yes |
| EDF Energy | Yes | Yes |
| Good Energy | Yes | Yes |
| Green Energy UK | Yes | No |
| npower | Yes | Yes |
| E.ON | Yes | Yes |
| Scottish Hydro Electric | Yes | Yes |
| ScottishPower | Yes | Yes |
| Southern Electric | Yes | Yes |
| SWALEC | Yes | Yes |
| Telecom Plus | Yes | No |
| Sainsbury's Energy | Yes | No |
| Utilita | Yes | No |
| Spark Energy | Yes | No |