Commenting on the latest RBS glitch that has left thousands of customers’ payments ‘missing’, Nicolas Frankcom, money expert at Uswitch.com, said: “Yet again this is an example of another major IT system meltdown which will leave consumers picking up the pieces. The growth of electronic payments means it’s now even more critical that banks get their systems right, so consumers can manage their day to day finances.
“If you’re a Natwest, RBS, Coutts or Ulster Bank customer and have a payment coming up, it’s worth contacting the company or person you’re paying so that they’re aware of the issue. This is especially important with credit card, loan or mortgage repayments as you do not want to risk a ‘black mark’ going on your credit report.”
Katherine Moss
Phone: 020 3021 5893
Email: katherine.moss@uswitch.com
Twitter: @uswitchPR
It’s all about “U”!
Thank you for indulging us over the last 20 years by using a small ‘u’ and a big ‘S’ when writing about our brand in your articles.
We are delighted to let you know that you are now off the hook - it’s big U’s all the way (and small s’s) as we undertake our biggest ever rebrand - so let your autocorrect go wild!
Uswitch is the UK’s top comparison website for home services switching. Launched in September 2000, we help consumers save money on their gas, electricity, broadband, mobile, TV, and financial services products and get more of what matters to them. Last year we saved consumers over £373 million on their energy bills alone.
Uswitch is part of RVU, a new business that also owns Money.co.uk and Bankrate.
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