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iPhone 4 signal problems to spark lawsuit?

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Posted at 12:32pm by

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Apple might be facing a consumer lawsuit amid complaint over the iPhone 4's antennae's ability to detect networks.

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US law firm Kershaw, Cuttiner and Ratinoff is appealing for iPhone 4 owners who have been affected by reception problems to come forward, presumably to launch a class action against Apple.

A spokesperson for the lawyers said: "If you recently purchased the new iPhone and have experienced poor reception quality, dropped calls and weak signals, we would like to hear from you."

It seems that, for the time being, the firm is extending feelers to gauge public reaction and decide whether or not it would be sensible to tackle Apple. The self-proclaimed "Lawyers who Fight" might well be just the legal pugilists to wring a quick buck from the smartphone manufacturer.

The current iPhone 4 issue centres around the fact that some users find that they lose network connectivity when holding the mobile in a particular manner. Apple this week admitted there is a problem and it is working to find a fix.

The law firm that is looking to get itself embroiled with Apple has previous taken on other corporate goliaths, most notably Facebook and game developer Zynga, which it sued over allegedly misleading promotions offered by third party firms via the popular social networking game Farmville.

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More news on: Business, Apple, iPhone, Smart mobile phones, iPhone 4

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9 Comments

  • Marionation, 30th June 2010.

    Only in America - the world's most litigious society! So you dropped a call, so what? It's not the end of the world is it?

    I'm no fan of Apple, which has messed up royally with the iPhone 4 reception. But I hope these bottom-feeding opportunists get nowhere.

    Reply

  • Tb, 30th June 2010.

    It's a hardware fault with the phone - not just a one-off problem with losing a cal,l but a hardware fault which means if u hold the phone u lose all your signal.

    You're telling me a handheld mobile device should not be held? They deserve a law suit against them to resolve the issue. Any other company would recall a product with such a stupid fault. This is the only way to get Apple to do something about it.

    Reply

  • Riptide, 30th June 2010.

    Also it's not like the iPhone 4 is a cheap bit of kit. If I'd paid that much money I'd expect it to work at a basic level as a phone. Or is that too much to ask?

    Apple has got fat and complacent. I liked them better when they were hungry.

    Reply

  • Doug Giammona, 30th June 2010.

    Technology and our society has put us where we are. We now live and depend on it in our daily lives for everything.

    iPhone 4 buyers have paid for the technology, so they are entitled to have get what was described and get what they paid for. But with the iPhone 4, the reception problems mean that all of a sudden they don't even have a phone anymore. And yes, it is important to conduct business in today's world.

    Sure, these are bottom-feeding opportunists that want to get rich on Apple. But Apple screwed up and they deserve it.

    Reply

  • Travis, 30th June 2010.

    Let's see if they can fix it with the upgrade first, eh?

    Reply

  • Exactly, 30th June 2010.

    @Travis I'm with you. If they fix it, happy days - I've got a great phone. If not, I might get a refund.

    Reply

  • Thebigdeal, 30th June 2010.

    Steve Jobs never does anything wrong. The users are wrong to hold the phone that way. Continue to worship your lordship, Mr. Steve Jobs.

    Reply

  • Bosyuk, 1st July 2010.

    I'm a fan of Apple's products but they are supposed to be top quality premium products. This phone isn’t! It has a major design fault that Apple are trying to brush under the carpet and this seriously taints my opinion of them.

    Products have faults - it’s a fact of life. Companies admit them and fix them. I’d happily buy another Toyota for example. But if Toyota pretended there was no problem with their cars and told people to drive them differently then I clearly wouldn’t. If Apple admit this phone has a fault and fix it I will happily buy an Iphone 4 but in its current state it just sends Apple a message that people will put up with faulty products.

    I agree with this lawsuit 100%.

    Reply

  • GH, 1st July 2010.

    Lawsuit should go ahead in my opinion. This sort of basic issue should have been covered in any and all rounds of testing they did on the phone. Or perhaps Apple don't test their creations for their 'main' function.

    Reply

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