Existing T-Mobile customers will not be affected by the network’s decision to cut mobile data allowances for smartphone users, it has been announced.
Earlier this week the carrier confirmed plans to slash its data limit for pay monthly subscribers on standard contracts from 1GB per month to 500Mb. Set to come in to force of February 1st, the revised monthly allowance would apply to new and existing customers, T-Mobile said.
Android phone owners on T-Mobile, who are currently automatically afforded 3GB of web use per month, would be most dramatically affected by the changes and would see their usage allowance cut to 500Mb.
However, a follow-up statement issued today reveals that it has now reconsidered the changes to its Fair Usage Policy (FUP). The limit will now apply solely to new customers, a post on a T-Mobile support forum revealed.
Lysa Hardy, Vice President of T-Mobile UK, said: "On Monday 10 January 2011 we announced that, in line with the rest of the industry, T-Mobile would be reducing its Fair Use Policy for data usage to 500MB a month for all mobile phone customers.
“Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customer's only - not existing customers.”
Under T-Mobile’s new policy once a customer exceeds the monthly limit of 500Mb, they are not permitted to download or stream content. However, they will still be able to check their email and view sites.