The Sony Xperia Z may be waterproof, but is not failproof, as it turns out, after complaints emerged online that some handsets are dropping dead without explanation.
A thread on the Sony Mobile forum, which has had over 10,000 views as of writing, is full of Xperia Z owners reporting a bizarre issue where their handset Z shuts down mid-use, even when it has plenty of charge and can’t be turned back on by the conventional method of pressing the power button.
One user named Davonia said: “I've only had my Xperia Z a day and it's totally dead. I had a full charge last time I looked and was using it about five minutes ago. No reaction trying to turn it back on (holding the power button for 10 seconds etc). I don't have a memory card in - just the micro-sim.”
Some users said they have been able to bring their handsets back to life with a hard reset by pressing the power and volume, but for many even that isn’t working.
The reason behind the problem is as-yet unidentified. Whether it’s related to the battery or even the water-resistance feature is anybody’s guess at this point.
Fortunately, Sony has already acknowledged the problem and said a “fix for this will be implemented in next software update”, but stopped short of offering an ETA as to when this might happen.
Launched earlier this month, the Xperia Z has been met with mostly favourable reviews and could be the smartphone that finally puts Sony on the map as a genuine contender to Samsung and Apple.
Features of the flagship handset include a five-inch 1080p HD display with a retina-popping 441 ppi density, a 1.5GHz quad-core processor and a 13-megapixel shooter that records in full HD and HDR as well.
Have you experienced any sudden death issues with your Xperia Z? Tell us about it in the comments section below.