Britain baffled by broadband

28 June 2006

Despite the fact that 80,000 households get connected to broadband every week new research has shown many still don't fully understand the technology.

A study by independent comparison and switching service uSwitch.com reveals 39% of broadband users were confused by the term IPTV (Internet Protocol Television - the capacity to watch TV through a broadband connection).

Furthermore, one third (34%) were baffled by the term VoIP (Voice over Internet Protocol - the ability to make phone calls via an internet connection).

Perhaps surprisingly, it is the over 50s who are most technological savvy, understanding more of the jargon than their younger counterparts in the 18 to 29 age group.

Chris Williams, broadband product manager at uSwitch.com said: "Our research shows that many internet users feel baffled by the use of acronyms and jargon. Even though we live in the 21st Century it seems that people are not as familiar with new technologies as one might think."

He added: "Broadband technology has led to a whole new language of computer acronyms, slowly creeping into daily conversations. With people not having a full understanding of this language or a knowledge as to what lies ahead in the future of internet development, it will be the consumer who ultimately loses out."

Are you getting the most from your modem? Want to make the move from dial up? uSwitch.com can help you find a broadband package to suit your usage. Compare broadband providers and sign up or switch today – it's quick, easy and totally free to use.

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