2 March 2007
Broadband supplier Cable & Wireless is to cut off customers it inherited when it acquired Bulldog Communications, it has been announced.
Having initially acquired Bulldog in 2004 for £18.6 million, Cable & Wireless sold the majority of its customer base to Pipex for £12 million last year.
However, as Cable & Wireless enacts its withdrawal of consumer provision of broadband services it has announced that the remaining customers that it inherited will be cut off within a month.
Customers were informed of the decision last week in a letter, which advised them that they may wish to transfer their broadband supplier to British Telecom.
The letter, which was seen by the Register, said: "As you would expect, like any business, if customers don't pay for services, we don't provide them.
"In line with normal business procedure, we're in the process of terminating the service of a number of residential broadband customers who have either not paid the balance on their account within our thirty-day payment terms.
"Unless we receive payment of the arrears, we'll proceed to disconnect customers' services accordingly."
Bulldog customers supplied by Pipex will not be affected by the decision.
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