31 December 2008
Many people who cannot use the internet feel excluded by society, according to a new survey by Post Office Broadband.
It shows that one in five so-called non-liners say their inability to use the web leaves them feeling isolated from the rest of civilisation.
The research also reveals that they may be missing out on savings of up to £70 a month on goods and services that could be bought over the internet.
Stewart Fox-Mills, head of Post Office Broadband, said: "Most people know a family member or close friend who is uncertain about using the internet so teaching them how to get online is the perfect gift."
According to Post Office Broadband, almost three-quarters of people have spent time trying to teach non-liners how to surf the web over the Christmas break.
However, the experience ended in arguments for one in ten people, who said they found it too frustrating, the research shows.
A recent survey by BT revealed that 57% of UK consumers could not live without their broadband connection, even if it meant saving money.