Broadband news, Jan - Mar 2008

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BT releases customer services update

17 January 2008

BT's computer help service has marked its ten millionth minute of customer support time since its launch eighteen months ago, the firm said yesterday.

Broadband complaints rise sharply

16 January 2008

Customer complaints about their home broadband service rose by 43% in 2007 over the previous year, an advice service has revealed.

BT strikes US network deal

15 January 2008

BT's nascent internet TV (IPTV) service has received a further boost, with news coming yesterday of a new hook-up with top US broadcasters Disney-ABC.

BT gives update on next-gen trial

11 January 2008

BT's new next-generation broadband network trial will offer local customers connection speeds of 100Mbits per second (Mbps), the provider said yesterday.

Low income pupils will be helped online

10 January 2008

Schoolchildren from low-income families will go online in greater numbers, thanks to a new multi-million pound government initiative.

97% of emails sent 'is spam'

09 January 2008

An astonishing 97.02% of all emails sent in December 2007 was classified as spam, a new study from SoftScan has revealed.

BT and Microsoft strike new internet deal

07 January 2008

BT and Microsoft, have announced a new deal - which will see the telecom's forthcoming TV services enabled for the computer giants' Xbox 360 games console.

New petition attacks broadband providers

04 January 2008

A new petition to the government, demanding better customer treatment from UK broadband firms, has been launched.

'More using broadband on Macs'

03 January 2008

Apple appears to have made big gains in personal internet usage rates over the Christmas period, analysis from Net Applications suggests.

ISPA: Next-gen networks to change broadband use

02 January 2008

The way in which Britons use telephony could be revolutionised by advances in broadband technology, the Internet Service Providers' Association (ISPA) has said.



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