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20 August 2007
Orange customers' queries and complaints could be sorted out more quickly in the future thanks to a £100 million investment in its customer services systems.
17 August 2007
Britons are paying a combined £31 million per year to sort out problems with their broadband service over the telephone, new research suggests.
16 August 2007
Half of the UK population remains undaunted by the rise in internet banking fraud, a new report has shown.
14 August 2007
The emergence of new online video services could lead to price increases for broadband customers, internet service providers have warned.
03 August 2007
Orange Broadband customers are to be offered a deal which may seem too good to be true - a free laptop.
02 August 2007
The ill-fated Virgin Media company has recently been forced to pull its adverts offering its broadband, television and home phone services.
01 August 2007
Working from home could have both psychological and physical health benefits, new research has found.
30 July 2007
Following the release of BT's first fiscal quarter results, the broadband industry is looking healthy throughout the UK.
24 July 2007
The British arm of AOL, now owned by Carphone Warehouse, is offering broadband customers a free Dell laptop when they sign up to a two-year AOL broadband contract.
20 July 2007
Broadband-obsessed Britons are spending more time catching up with friends on virtual social networking sites than meeting up with them in real life, uSwitch has found.
18 July 2007
Virgin Media is being investigated by the Advertising Standards Agency (ASA) into claims that its recent advertising campaign misleads customers, it has been revealed.
17 July 2007
A look at broadband use around the world has found noticeable variations in speed and prices in some of even the most developed countries.
13 July 2007
The UK's fifth biggest internet service provider (ISP) is set to close a deal to sell its broadband base to Tiscali, it has emerged.
12 July 2007
uSwitch has responded to BSkyB's successful trading figures for this year with praise for the service, alongside a warning that it should not get complacent in the level of customer service it provides.
11 July 2007
BskyB has announced 90,000 new customers have joined its existing customer base from the three months to the end of June.
11 July 2007
BskyB has announced 90,000 new customers have joined its existing customer base from the three months to the end of June.
06 July 2007
uSwitch has called on the government to look again at providers' claims of 'unlimited' broadband services in advertising campaigns.
03 July 2007
Consumers are less content than ever with the service provided by their broadband provider, a new report has revealed.
02 July 2007
Broadband supplier Cable & Wireless is to cut off customers it inherited when it acquired Bulldog Communications, it has been announced.
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