5 April 2007
Research from Norwich Union has revealed that a large number of motorists are in the dark over which events their car insurance policy would actually pay out for.
Figures from the Your Policy Uncovered survey revealed that just under 40% of drivers do not know what is covered under their policy, with 33% stating that they had not bothered to read their documents and find out.
In addition, 38% didn't know when their car insurance was due to be renewed and over a third of motorists believe that if the keys are left in the ignition and their car is stolen, they would be automatically covered.
Darren Cornish, head of customer experience at Norwich Union, said: "Our research highlights a lack of understanding about insurance.
"Customers who do not know what they are covered for could face disappointment when claiming if their expectations are not met - something which could be avoided if they understood what is in their policy before they need to claim.
© 2008 Adfero Ltd
Content for the uSwitch.com market news service is provided by a third party, Adfero Ltd. Whilst uSwitch.com makes reasonable efforts to check the reliability of this content, uSwitch.com does not guarantee the accuracy thereof or endorse the views or opinions given by Adfero Ltd, unless expressly stated otherwise.