15 September 2005
Elderly people are suffering from the introduction of new chip and pin technology on their credit cards, new research has said.
A report from the Daily Mail group says that elderly people who can't remember their pin number are being left stranded by government and business.
David Sinclair at charity Help the Aged told the news group: "There are about 750,000 victims of low-level dementia who will struggle to use chip and pin.
"We have come across some appalling cases where customers have been forced to leave their shopping behind because they could not remember their pin.
"We have even heard of post offices that keep a list behind the counter of all the Pin numbers of their regular customers."
Help the Aged wants the government to reintroduce signatures alongside chip and pin as a means for pensioners to validate acquisitions from shops or post offices.
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