22 December 2006
The commitment from several energy suppliers to speeding up the transition from token meters to new smart pre-pay meters is welcome, says independent price comparison website uSwitch.com.
Energy customers on electricity token meters have been at risk of falling into debt "through no fault of their own" as providers bring the meters up to date to reflect higher energy prices.
Each time energy prices rise, the suppliers have to recalibrate meters to register the new tariffs - a dishearteningly common occurrence this year, when concerns over supply have pushed prices up.
But providers delayed making the move to new prices, putting many of the 1.3 million UK customers who use the meters into debt.
Ofgem recently demanded that suppliers speed up the change and has secured agreements from EDF Energy and Scottish and Southern Energy not to charge customers increased rates until the meters are recalibrated.
The Ofgem intervention has also secured a commitment from British Gas to write off debt incurred since December 1st.
uSwitch product manager Geoff Slaughter commented: "The phasing out of old style electricity token meters is encouraging news for consumers.
"No tariff changes should come at the expense of the consumer."
Making small changes to your gas and electricity use can help save the planet and save you money too. Read tips on how to be more energy efficientRead tips on energy efficiency and see if you can Save by switching your gas and electricity supplier by using uSwitch.com's free and impartial comparison and switching service.