85,000 return to British Gas

26 February 2007

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Original content:

<div class="rxbodyfield" xmlns:o="urn:www.microsoft.com/office" xmlns:st1="urn:www.microsoft.com/smarttags" xmlns:st2="urn:www.microsoft.com/smarttags2" xmlns:w="urn:www.microsoft.com/word" xmlns:x="urn:www.microsoft.com/excel"><p>Following price cuts and last week&#39;s profits announcement, Sam Laidlaw, Centrica&#39;s new Chief Executive, announced that 85,000 customers had signed up with the energy supplier in the past week.</p><p>Centrica, the parent company of British Gas, had previously reported losing 20,000 customers each week and Mr Laidlaw told the Scotsman that he hoped this was the start of a turn-around in the provider&#39;s market share.</p><p>&quot;The big reason we lost customers last year was because we weren&#39;t competitive on price, because our electricity came from gas powered generation, which was significantly more expensive than competitors who had coal powered generation,&quot; he said.</p><p>&quot;Since we dropped the prices we&#39;re doing very well on sales. Our customers are coming back to us and we&#39;re excited about that.&quot;</p><p>However, Allan Asher, the Chief Executive of watchdog energywatch, said that more needed to be done by the big energy suppliers to ensure that their new customers remain loyal to them.</p><p>&quot;With the company anticipating further wholesale stability, there is no reason why customers should not expect further price cuts,&quot; he told the Western Mail.</p><p>Is your energy supplier giving you the best price and service? uSwitch.com not only compares the cost of energy plans but also gives you the supplier&#39;s customer satisfaction score. See how well your gas &amp; electricity suppliers perform, with the <a href="http://www.uswitch.com/Energy/Index.aspx?">uSwitch.com energy calculator - you may be surprised at the results!</p><p><a href="http://www.adfero.co.uk" target="_blank"><img alt="track" src="http://feeds.directnews.co.uk/feedtrack/dn.gif?feedid=362&amp;itemid=18071533" style="border:0 0 0" />&#169; Adfero Ltd</a></a></p></div>