Scottish consumers 'don't understand bills'

17 March 2008

A new survey has claimed that 80% of consumers in Scotland have no idea what they are paying for their electricity and gas.

In the study of over 1,200 people, the Energy Saving Trust claimed that the introduction of smart meters could lead to a reduction in bills.

Scottish director at the trust Mike Thornton argued that more needs to be done to raise awareness over energy prices.

"The current situation is hard to believe, especially with the recent rise in household fuel bills," he told the BBC.

"Most people would never go on a mobile phone tariff if they didn't know how much it would cost."

In comparison to other services, such as telephone bills, Scottish people claimed that energy tariffs are harder to study and are not as understandable.

Moreover, the organisation claimed that emissions of carbon dioxide could also be lowered if such smart devices were introduced.

Last week, Help the Aged stated that fuel allowances announced in the Budget are not good enough for the elderly.

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